Brandon Cruz
Brandon Cruz at Longo Toyota
Refer Me

Brandon Cruz | Page 4

Pre-Owned Digital Department

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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rated
76 Reviews

Dealership Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

76 Reviews

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76 Reviews of Brandon Cruz

September 07, 2019

Dealership Rating
Employee Rating

Brandon Cruz Brandon was excellent! He is extremely professional and knowledgeable. We are 100 percent satisfied with our purchase and the process, everything went More

by Luisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2019

Longo Toyota responded

Thank you for taking the time to post on DealerRater about your visit to Longo Toyota. We appreciate your efforts and honored you've chosen us for your car care needs. Call us if you need us, we're always here to listen! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

September 07, 2019

Dealership Rating
Employee Rating

Everyone was Helpful I felt welcome coming into Longo Toyota Dealership. With my wife helping me keep grounded and hearing her opinion on Camry colors available we picked More

by Porfirio Deanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Williams , Sheri Jiang

Sep 09, 2019

Longo Toyota responded

Happy Monday Porfirio Deanda, My name is Kary Loefler, Guest Relations Director for Longo Toyota. We all wanted to say CONGRATULATIONS on your purchase and honored you've chosen us for your car care needs. Make it a great day and THANK YOU for being the most important part of our business. Kary

September 06, 2019

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Employee Rating

An Excellent Experience This was an excellent experience! Your people are very talented in their personal skills. After coming to the decision that the repairs my Tundra requ More

by Trucklover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Menendez

Sep 09, 2019

Longo Toyota responded

Nice Job TruckLove - This is such an awesome review/photo - it certainly made us smile here at Longo. Hey welcome to the Longo Toyota Family and hurry back Team Longo

September 06, 2019

Dealership Rating
Employee Rating

Longo Toyota and my Rav4 I came to speak with Brandon Cruz re getting a used Rav4. He was able to help me select my new vehicle. It had been nearly 8 years since I had purcha More

by Nipponlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Longo Toyota responded

LOVE * LOVE * LOVE this photo - nice job - From all of us at Longo - THANK YOU for entrusting us with your car care needs. Have a wonderful week and keep spreading the word about Brandon / Longo we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057

September 03, 2019

Dealership Rating
Employee Rating

No surprises, just a fair deal on a car we wanted We found a non-Toyota used car at Longi using Car Gurus and made an appointment with Brandon Cruz to check it out. It was nicer than we expected and f More

by Dave T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2019

Longo Toyota responded

Thank you for the shout out and great photo! Team Longo Toyota

September 02, 2019

Dealership Rating
Employee Rating

Great customer service Brandon was professional and delightful to work with. He explained every step of the buying process so we knew what to expect. I would definite come b More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2019

Longo Toyota responded

This is the best photo ever - WOW - Great People (you two), Nice backdrop (Longo) and you can never go wrong with a Toyota in the picture. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota and from all of us we wanted to say CONGRATES on your recent purchase. Have a wonderful rest of the week and keep spreading the word about Longo / Brandon, we can never have enough business. Kary

September 02, 2019

Dealership Rating
Employee Rating

Awesome Experience This was my first time shopping around a dealership to pick out my own car. The day before I went I had inquired about a car I saw online and Brandon More

by Snowflake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2019

Longo Toyota responded

Hello Snowflake My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old fashioned way of doing business “Being here for our guests”. We truly believe our guests enjoy the personal contact they receive when they arrive at our dealership and I’m so delighted to read of the caring attention you received from Brandon Cruz. If there is anything Brandon or I can do for you, please do not hesitate to contact us, we're always here to listen! Sincerely, Kary

September 01, 2019

Dealership Rating
Employee Rating

New car vs New truck Mr.Brandon Cruz was so professional and pleasant he gave me so many choices 3 different Avalon’s and checked for addition tocoma’s to think about. I w More

by wh45breeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William Phan , Abe Mashayekhi Finance manager was very helpful as well

Sep 04, 2019

Longo Toyota responded

This is such a great photo. LOVE * LOVE * LOVE it - From all of us at Longo Toyota THANK YOU for entrusting us with your car care needs. Kary Loefler Guest Relations Director

September 01, 2019

Dealership Rating
Employee Rating

Great customer service Great service, Sales person Brandon Cruz was very helpful camry was a great car and the price was great and got a a full tank of gas . More

by Eddiedos323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sheri Jiang

Sep 04, 2019

Longo Toyota responded

The only thing missing from this photo is you standing by your vehicle with thumbs up. WOW what a great looking vehicle - nice job. From all of us at Longo Toyota, THANK YOU for being the most important part of our business. Kary Loefler Guest Relations Director

August 29, 2019

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Employee Rating

NEW CAR WHOS THIS Came to this dealership because it’s never a let down. ESPECIALLY with Brandon! He’s the reason why this purchase happened! Super kind and patient. I More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2019

Longo Toyota responded

LOVE * LOVE * LOVE this review - what an awesome photo - Thank you so much for entrusting Longo / Brandon with you car care needs. Have a wonderful Holiday weekend and hurry back! Kary Loefler Guest Relations Director

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