Zeon Horsford

All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions. nice! They were very supportive and honest with their suggestions. More

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Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric! More

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Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More

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One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the appropriate amount of guidance and amazing knowledge about the vehicles. Jim worked with me on price as well as getting the most out of my trade in. The entire process was smooth and stress free. Jess in finance was just as knowledgeable and transparent about financing and extra options available to me. I'll see you in 3 years for my upgrade Jim! More

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We went to look at SUV's and Raj came out to greet us. We took the Adx and RDX out for a ride. The RDX was definitely the one however monthly payments more than we wanted. Raj discussed leasing and then c We took the Adx and RDX out for a ride. The RDX was definitely the one however monthly payments more than we wanted. Raj discussed leasing and then came back with a used one and in red which he knew was my color ??. He was extremely patient , saw us the next day to take it for a ride and reviewed all the numbers yet again. The customer service at this dealership was amazing. I have reached out for operational questions on the RDX and he responds with a detailed text. I would highly recommend this dealership and Raj More

by LKUCKA Verified Customer Verified Customer

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I had a great experience at Acura Berlin thanks to Kevin, Zeon, and Jessica. The entire process was smooth from start to finish. They were all friendly, attentive, and really listened to what I was looking f Zeon, and Jessica. The entire process was smooth from start to finish. They were all friendly, attentive, and really listened to what I was looking for. I never felt rushed or pressured, which made the experience much more comfortable and enjoyable. I truly appreciated their professionalism and patience. Highly recommend working with this team! More

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Everyone was very helpful, buying a car can be stressful but they made it easy. but they made it easy. More

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I am writing to share the incredibly positive experience I recently had at Acura of Berlin. The entire staff was very accommodating and provided a refreshing environment without the usual sales pressure. I recently had at Acura of Berlin. The entire staff was very accommodating and provided a refreshing environment without the usual sales pressure. I was particularly impressed with the sales manager, sales consultant, and finance manager. They were able to secure a better loan rate for me than my own bank, and the entire process was seamless, with no need to go back and forth on specific items. I would highly recommend this dealership to anyone looking for a professional and stress-free experience. More

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I had an amazing experience purchasing my Acura, and I have to give full credit to my salesman (Jim) for making it happen. From the very beginning, he was professional, knowledgeable, and genuinely focuse have to give full credit to my salesman (Jim) for making it happen. From the very beginning, he was professional, knowledgeable, and genuinely focused on making sure I was comfortable with every step of the process. What really stood out to me is that he did exactly what he said he would do—no surprises, no pressure, just honesty and follow-through. He took the time to answer all of my questions, explained everything clearly, and made sure I understood all my options. That kind of transparency is rare and made a huge difference in my experience. He went above and beyond to make the process smooth and stress-free. I never felt rushed or pushed into anything, and he made sure I got exactly what I was looking for. His attention to detail and commitment to customer satisfaction really shows. If you’re looking for someone who is professional, reliable, and truly cares about their customers, I highly recommend working with Jim. This was easily one of the best car-buying experiences I’ve had. More

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From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service More

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