Brandon Hines | Page 12

Claudia is amazing. Great customer service she went above and beyond to make sure I was comfortable with my decisions. No pressure. Eric is one of the best G.M.you’ll me Great customer service she went above and beyond to make sure I was comfortable with my decisions. No pressure. Eric is one of the best G.M.you’ll meet Great Energy very welcoming to his dealer and will go above and beyond to make sure the customer is happy I will highly recommend Berlin Acura More

by LEXDIAMOND27 Verified Customer Verified Customer

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Very honest and upfront. They did not play games. No high pressure sales tactics. Very easy process, and I got my car the same day! Jim Pompei was my rep and he was amazi They did not play games. No high pressure sales tactics. Very easy process, and I got my car the same day! Jim Pompei was my rep and he was amazing! More

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Brandon helped us find a vehicle through an internet search. Jim finalized the deal and was very professional! Jim made the car leasing experience a personal one! He made my family feel comfortable wit search. Jim finalized the deal and was very professional! Jim made the car leasing experience a personal one! He made my family feel comfortable with our decision- He did his best to get us at the price point that we needed and ensured us that he was a text away if we needed anything! His communication skills were topnotch- He was very knowledgeable about the car and our needs with a new driver behind the wheel. Highly recommend him for your car needs. More

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I had a great experience with Acura of Berlin. They were professional and not pushy. Answered all of my questions and worked with me on securing the right vehicle. I was in a time crunch and they They were professional and not pushy. Answered all of my questions and worked with me on securing the right vehicle. I was in a time crunch and they worked at my pace. More

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Could be the best buying experience I've ever had. Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as ge Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as getting insurance binder/cards took several emails (my insurance people couldn't seem to get it right) and he stayed completely positive through it all. Then to complete the sales deal Jim turned me loose on Tom. Another total professional to complete the total experience. This team...Lucius,, Jim and Tom total 5 star team!!! More

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Bought my first Acura ZDX from here and was so happy with how seamless the experience was! Love it. how seamless the experience was! Love it. More

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Buying experience was adequate. Process took longer than it should have, and a mistake was made in the finances although it was corrected. Process took longer than it should have, and a mistake was made in the finances although it was corrected. More

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From the moment we arrived at Acura of Berlin, we were greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on t greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on the process and gave us valuable information to think about. We went on to a couple other dealerships ending up going back to Acura of Berlin. Jim impressed us from the get-go with his “tell it like it is” and keeping things “real” personality, which we appreciated. The whole process was very smooth from start to finish which included Brendon Hines and Tom Suchojad, Business Manager. Everyone was very friendly and knowledgeable. We are looking forward to the new car experience with Acura of Berlin and I know that we will be well taken care of! More

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Claudia was a pleasure to work with. She shared many details about my new MDZ and answered all of my questions. She shared many details about my new MDZ and answered all of my questions. More

by DAWNHOWE Verified Customer Verified Customer

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Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More

by JOSEGUZMAN1982 Verified Customer Verified Customer

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