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Eric Diaz
Eric Diaz at Acura of Berlin

Eric Diaz

General Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

4.4
14 Reviews

I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric

4.4

14 Reviews

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Dealership Experience

3 yrs, 8 mos

Industry Experience

22 yrs

Languages Spoken

Spanish Spanish

14 Reviews of Eric Diaz

April 28, 2024

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Employee Rating

Great experience! Jim has earned our business and will continue to do so. Great communication and the car was flawless! Highly recommend! More

by huntleykl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

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Apr 29, 2024

Acura of Berlin responded

It's fantastic to hear that Jim provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 10, 2024

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Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally More

by moralesedily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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Apr 11, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

April 07, 2024

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Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much More

by andrew.j.esposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Lucius Ulett, Tom Suchojad, Brandon Hines, Dylan Nees-Fair, Erik Brahushaj, Claudia Dijmarescu, Adam Leach , Keith

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Apr 07, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Andrew, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 07, 2024

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This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer More

by Hector Flores Garcia
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Erik Brahushaj , Jennifer Budaj

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Mar 07, 2024

Acura of Berlin responded

Thanks, Hector, for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

January 21, 2024

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Was lied on and stolen from , no communication bad service , aggressive general manager ,excuse ridden and no transparency in their words More

by David
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Keith Davis, Matthew Roy

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Jan 22, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

November 02, 2023

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Jessica help me so much honestly she really helped me in a time of need More

by est1989jayjay
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucius Ulett, Keith Davis, Steve Hooker, Javier Rivera, Tom Suchojad , Richard Bird, Jennifer Budaj, Larissa Hartline, Jessica Sharpe

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Nov 03, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 30, 2023

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Employee Rating

Love this place especially Jim p. everyone was amazing from the minute I walked on the lot. More

by Carrieroberts703
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Lucius Ulett

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Oct 02, 2023

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Jim and our team here at Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

September 07, 2023

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It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic More

by KSC6101
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2023

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin and congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 03, 2023

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I asked for a specific bank, and they threw my credit to 5 different banks More

by Michaelstephen0314
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Recommend Dealer
No
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Apr 04, 2023

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tony Braglia General Manger 860-829-3780

April 01, 2023

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Employee Rating

Excellent the way they go over to make sure the client is satisfied is the best. More

by medyalylopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Javier Rivera, Tom Suchojad

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Apr 03, 2023

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

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