Brandon Hocter
Brandon Hocter at Mazda of Elk Grove

Brandon Hocter

Service Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Brandon Hocter

April 11, 2026

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Employee Rating

I will recommend this dealership to friends. Great job. The attention to details makes for a great experience. More

by thomschultz1973
Sales Price Transparency
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Recommend Dealer
Yes

April 10, 2026

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Friendly and professional. They got me out of there by the time they said they would. More

by vanwinkle.scott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

April 09, 2026

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Danny consistently demonstrates an exceptional level of professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appre More

by Nell57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra, Danny Nguyen

Apr 10, 2026

Mazda of Elk Grove responded

Thank you for sharing such thoughtful feedback. We’re glad to hear Danny consistently delivers a professional, attentive, and efficient experience and was able to make your visit so positive. We truly appreciate your business and support!

April 08, 2026

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Employee Rating

They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it More

by Bill Conner
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 10, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share this. We’re glad everything was completed on schedule and that the work has been holding up well since your visit. We appreciate your business and look forward to helping you again when you need us!

April 06, 2026

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Service was timely and efficient delivered when promised. Tasks completed were thoroughly explained and detailed. The video description was a nice feature. Cost of service was a little less than quoted. More

by ODOD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra

Apr 06, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars. We are glad the detailed updates and video overview added value to your service experience, as it’s always our goal to provide transparency in our service. We truly appreciate your trust and support and look forward to the next time we can assist you!

April 03, 2026

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This dealership really takes wonderful care of their customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed wi More

by Kimberly
Service Price Transparency
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Recommend Dealer
Yes
Apr 06, 2026

Mazda of Elk Grove responded

Thank you for your thoughtful feedback. We take great pride in staying responsive and keeping our customers informed throughout their experience, so it’s rewarding to know that made a difference. We truly appreciate your trust and support and look forward to continuing to take great care of you and your vehicle in the future.

March 31, 2026

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Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh More

by nickhayworth
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. It’s wonderful to hear that our team’s approach has given you confidence in your vehicle care. We appreciate your trust and look forward to continuing to provide reliable service in the future.

March 21, 2026

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I always have a good experience at Mazda of elk Grove. My car is finished when the service advisor says it will be and I appreciate the video walkthrough I get off every service. More

by STITCHIE78
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Mar 23, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We’re glad to hear that your visits to Mazda of Elk Grove are consistently positive and that the service experience exceeds your expectations. We truly appreciate your loyalty and look forward to your next visit!

March 21, 2026

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Employee Rating

Great customer service and always very nice employees always greeting you when you walk in great service on their cars. I love my Mazda. They were so nice when I bought it communicative with me.😊 More

by DALILAGARCIA2010
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that our team consistently provides friendly, welcoming service and keeps you informed throughout the whole process. It’s wonderful to know you love your Mazda — We truly appreciate your kind words and continued trust in us!

March 15, 2026

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Danny is great, the tech Bryant got my vehicle fixed right. No more shakes when breaking. Thank you. More

by Kao Chao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Mazda of Elk Grove responded

Thank you for the wonderful review! We're glad to hear that the team made sure you and your vehicle were well taken care of and that you had a great experience. We truly appreciate your trust and support!

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