Brandon Martinez | Page 24
Service Advisor
Honda of Valley Stream
164 Sunrise Hwy
Valley Stream, NY 11581
348 Reviews
Write a Review348 Reviews of Brandon Martinez
September 17, 2024
Briyanna was attentive and very detailed with all areas of my service, from the services I asked for, to the expected wait time and all area of the vehicle that might need attention. 5star customer service of my service, from the services I asked for, to the expected wait time and all area of the vehicle that might need attention. 5star customer service is all you give, keep being AWESOME! More
Other Employees Tagged: Briyanna Jones
September 17, 2024
This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More
Other Employees Tagged: Alex Marcel
September 09, 2024
Brought my car in because the engine was intermittently starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble in the tire. I told him to do the work. Brandon then called later and said work was done but car failed inspection which was done before the battery was repaired per Brandon. He said some of the monitors needed to be reset and I would have to drive the car for 50 miles in cruise control . Why was the inspection done before the car was repaired and I have never heard of a dealership returned a car that failed inspection and leaving the onus on the customer to fix. Isn't that why we use a qualified service station such as yourself. I am so disappointed in Honda. I am a long standing customer of your company and am really unhappy with this whole situation. You check my track record and see I do all my servicing with you . Iris Bienstock More

