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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 23

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

October 08, 2024

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Employee Rating

Brandon was awesome! He went above and beyond and exceeded all of my expectations. I highly recommend him. He went above and beyond and exceeded all of my expectations. I highly recommend him. More

by sju90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Brandon exceeded your expectations and provided an outstanding experience. Your recommendation means a lot to us!

October 07, 2024

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The service center is very clean and professional. The team that is thee is awsome. The team that is thee is awsome. More

by vg912

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Oct 07, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found our service center clean and professional, and that you had a great experience with our team. We look forward to serving you again!

October 01, 2024

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She was excellent in dealing my concern about my car. And also those mechanics that serviced my car are well fast And also those mechanics that serviced my car are well fast More

by melchorbogartancheta

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

Oct 02, 2024 -

Honda of Valley Stream responded

We're glad to hear that Clara addressed your concerns so effectively and our mechanics provided quick service. We appreciate your trust and look forward to serving you again in the future!

September 27, 2024

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He was Very professional and explained the circumstances pertaining to the recall of my car issues. pertaining to the recall of my car issues. More

by parak96

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Sep 30, 2024 -

Honda of Valley Stream responded

We're glad to hear that our team provided professional service and clearly explained the details regarding your car’s recall. We appreciate your trust and are here to assist with any future needs!

September 25, 2024

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Very good all staff is great and very helping I have been going there for long time going there for long time More

by ritasinha7

Verified Customer

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Recommend Dealer

Yes

Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your continued loyalty! We're glad to hear that our staff has been consistently helpful, and we look forward to continuing to serve you in the future!

September 24, 2024

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Employee Rating

She is good person and helper and advised what is next maintenance in your car. She is good advisor to recommend and Brandon too is good advisor. maintenance in your car. She is good advisor to recommend and Brandon too is good advisor. More

by uvictor

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that both your service advisor and Brandon provided helpful recommendations and guidance. We look forward to assisting you again with your vehicle's maintenance!

September 24, 2024

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Went for the rear windshield recall. Although I feel that over an hour and a half was excessive as the notice states half hour for the inspection I am glad that my vehicle does not need Although I feel that over an hour and a half was excessive as the notice states half hour for the inspection I am glad that my vehicle does not need to have the windshield replaced. More

by Udianau6

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand that the wait time was longer than expected, and we appreciate your patience. We're glad to hear your vehicle didn't need a windshield replacement. We'll work on improving the process for a quicker experience next time. Your input is valuable to us!

September 24, 2024

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I always have a great experience at Honda of Valley Stream. It's a little far from home, but as a longtime customer, it's worth it to me. Brandon was especially helpful, updated me on the progress of m Stream. It's a little far from home, but as a longtime customer, it's worth it to me. Brandon was especially helpful, updated me on the progress of my repair, and got me in and out as quickly as possible. More

by JCKING1965

Verified Customer

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Recommend Dealer

Yes

Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty! We're glad to hear that Brandon provided helpful updates and made your visit efficient. We appreciate you making the trip and look forward to continuing to serve you!

September 21, 2024

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Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski

Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

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Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And always gets it right the first time. More

by JOZONE113

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!