Brandon McClatchey | Page 7

I am pleased with my new car purchase. Knowledgeable and courteous staff. The quality of my new car is great. Knowledgeable and courteous staff. The quality of my new car is great. More

by SEANMBLUE65 Verified Customer Verified Customer

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Our experience at the dealership was good. First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come f First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come finish purchasing the vehicle with our salesman and he wasn’t there for our scheduled time. Overall it was a good experience but just wasn’t impressed with the no show of our salesman at signing day. More

by MSJANSEN84 Verified Customer Verified Customer

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Overall a good experience. Was disappointing we had to wait even with an appointment and had to wait 2 hrs to meet with finance even when we had already gotten pre-approval and Was disappointing we had to wait even with an appointment and had to wait 2 hrs to meet with finance even when we had already gotten pre-approval and shared or desire to spend as less time possible at the dealership. More

by VAWESTFALL92 Verified Customer Verified Customer

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Convenient and quick. Low pressure sales and no hassle in the process. Would buy from them again. Low pressure sales and no hassle in the process. Would buy from them again. More

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Wonderful experience! Will definitely be returning. The facility was very clean and staff was very accommodating!! Will definitely be returning. The facility was very clean and staff was very accommodating!! More

by TRACIGREINER89 Verified Customer Verified Customer

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First time buying a Toyota and I certainly didn’t feel very welcoming. Everything was super basic, they didn’t give me any type of offer or promotion or even offer a bottle of water. Also ran my credit th very welcoming. Everything was super basic, they didn’t give me any type of offer or promotion or even offer a bottle of water. Also ran my credit three times leaving 3 inquires. The first one they said was supposed to be soft pull but they messed that up as well, I see a hard pull on my credit report. Extremely Disappointing! More

by SAMUEL ARYAL Verified Customer Verified Customer

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The staffs of Toyota dealer are awesome. They are so cooperative , frank and helpful. I thank to all members. They are so cooperative , frank and helpful. I thank to all members. More

by Gyan Rai Verified Customer Verified Customer

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My wife and I had an amazing experience at this Toyota dealership. Steve quickly responded to our email and found us a van within a week. Justin did a great job explaining the features of the van to us in dealership. Steve quickly responded to our email and found us a van within a week. Justin did a great job explaining the features of the van to us in a very fun manner. We won’t go anywhere else for a vehicle. Would highly recommend to anyone else. More

by B & B Verified Customer Verified Customer

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Ian is great to work with. Great communication and follow up. He listens intentively and he is decisive in results. I bought 2 autos from the gentleman. Great communication and follow up. He listens intentively and he is decisive in results. I bought 2 autos from the gentleman. More

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The dealership was very clean and everyone we were in contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing t contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing the Rav 4 I just purchased. Derek was super abiding and very courteous of my husbands requests. That was super helpful for that could be a make or break deal in my husbands eyes. Derek’s daughter has a RAV4, like the model I just bought. When he was showing us the vehicle, I had some questions that he could reference his daughters experiences. That was very helpful and good to know info. We are not from Iowa and Brandon was good at the requests of my husband. He was very informative when we had question about businesses or restaurants. He even looked up directions for us. That was nice. The gentleman that gave me a button and gauge tutorial (I apologize I can’t remember his name, I think his name was Justin) He was very nice and patient. Not ever having the new modern gadgets vehicles have today, I knew nothing about what they do or how they worked. He was very patient and explained things in a way that was understandable. He also told me where you could go to find out more information about it. That was extremely helpful. When I was waiting at my truck for husband to return from a test drive, two of your employees came over to me to ask if I have been helped, that was nice! Overall we had a great experience. Most of all I love my new Rav 4 Thank you Joyce One question: I went to install the cargo net and I didn’t see any hooks to hang the net on. Looked on line and it just said “install provided hardware” I looked elsewhere in the vehicle but failed at finding any. Could you please give a heads up on where they may be? Thank you More

by jpoo Verified Customer Verified Customer

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