Brandon Mullen | Page 3

Findlay Nissan Henderson responded

Thank you for the great feedback! We’re happy to hear you received fast, friendly service and that everything was handled with care. Fabian will be especially glad to know his attentiveness made a difference and that he was able to address all your questions and concerns. We truly appreciate your support and look forward to helping you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your great feedback! We’re happy to hear you had a positive experience and that Brandon Mullen was helpful throughout your visit. It’s also great to know the wait time met your expectations—that’s something we work hard to maintain. We appreciate you choosing us and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words! We're glad to hear that your concerns were resolved and that you had a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Intermittent concerns can be especially frustrating, and we understand how important it is to feel confident that your vehicle is operating properly. In situations where an issue cannot be replicated, manufacturers often require verification before authorizing warranty repairs. That said, your concerns are still valid, and we would be happy to take another look or discuss possible next steps with you. Please feel free to reach out to us directly so we can review your situation in more detail and work toward a resolution. Your satisfaction is important to us. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the great review! We’re glad to hear Jay was so helpful in keeping your car in top shape, especially with all the driving you do. We’ll be sure to pass along your kind words—he’ll really appreciate it! Looking forward to seeing you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the kind words! We’re thrilled to hear our Henderson team continues to go above and beyond your expectations. Your loyalty means a lot to us, and we’re honored to be your go-to for all your car maintenance needs. We’ll always be here to help—see you next time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the great feedback! We’re happy to hear everything went smoothly and that the issue with your car was identified quickly. Fabian will be glad to know he made a positive impact—he’s a valued part of our team. We appreciate you taking the time to share your experience! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind feedback! We're glad to hear the wait time met your expectations and that our team took great care of you by being friendly and explaining everything clearly. We appreciate you choosing us and look forward to seeing you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your great feedback! We're glad you enjoyed the clean environment and the complimentary coffee and water—it’s all part of making your visit more comfortable. We also appreciate your trust in us to take care of your vehicle and are happy we could help identify additional needs. Your loyalty means a lot, and we’ll keep working hard to provide the same level of service every time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience and that our team’s friendliness, knowledge, and experience stood out. We truly appreciate your support and look forward to continuing to provide excellent service! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan