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Findlay Nissan Henderson responded

Thank you for the fantastic review! We’re so glad to hear that everything was completed just as discussed during your pre-service consultation — delivering exactly what we promise is very important to us. And we love that you enjoyed the complimentary BBQ while you waited! It’s our way of making your visit a little more enjoyable. We truly appreciate you choosing us and look forward to seeing you again next time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for the wonderful recommendation! We’re proud to hear you feel we do excellent work—it truly means a lot to our entire team at Findlay Nissan. Your support and referrals are the highest compliment we can receive. We look forward to continuing to provide top-quality service for you and anyone you send our way! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Regarding your service experience at Findlay Nissan Good Morning, I am Beau Hulse, the Service Director at Findlay Nissan Henderson. I understand your recent visit wasn't up to the standard you expect from us, and I’d like to make it right. I would appreciate the chance to discuss what happened so I can ensure it doesn't repeat. Additionally, I’ve noted your account for a complimentary oil change on your next visit as a token of our appreciation for your patience. You can reach me directly at 702-558-5843 or email me at bhulse@findlayauto.com. Thank you for helping us improve. Best, Beau Hulse Service Director

Findlay Nissan Henderson responded

Thank you for the wonderful and detailed review! We’re glad to hear our service advisor took the time to listen and keep you informed, and that you enjoyed the upgraded waiting area. We appreciate your feedback and look forward to welcoming you back again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience with us. We apologize for any confusion regarding the name mentioned and appreciate you clarifying that Jason was your service manager. We’re glad to hear that Jason made the effort to keep you informed throughout your visit—that level of communication is very important to us. We also appreciate your honest feedback about your previous experience, as it helps us continue to improve. We truly value your loyalty and look forward to serving you again with Jason and our team at Findlay Nissan. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience with us. We apologize for any confusion regarding the name mentioned and appreciate you clarifying that Jason was your service manager. We’re glad to hear that Jason made the effort to keep you informed throughout your visit—that level of communication is very important to us. We also appreciate your honest feedback about your previous experience, as it helps us continue to improve. We truly value your loyalty and look forward to serving you again with Jason and our team at Findlay Nissan. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the wonderful review! We’re glad to hear your check-in was easy and efficient, We appreciate your feedback and look forward to assisting you again! Alyx Gargiulo Customer Relations Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much! We’re happy to hear everything went smoothly and that our team provided courteous service. We truly appreciate you choosing us. Alyx Gargiulo Customer Relations Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the feedback! We’re happy our team was friendly, welcoming, and able to give you the reassurance you were looking for. We appreciate your visit! Alyx Gargiulo Customer Relations (702)558-5826