My service was done in the time period I was given and I
feel the cost was far. Everyone at the dealership is always friendly and helpful.
feel the cost was far. Everyone at the dealership is always friendly and helpful.
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by FISHHOOK82
Verified Customer
Verified Customer
Service Price Transparency
Brandon was very helpful with Getting items repaired in a
timely manner. I had an issue that was not addressed on a previous visit and Brandon made sure to have it taken care of.
Payment methods at Tom Cla
timely manner. I had an issue that was not addressed on a previous visit and Brandon made sure to have it taken care of.
Payment methods at Tom Clark are not friendly at all. When you are paying thousands of dollars for repairs and they charge you 3% or more for credit card use, the already inflated bill is just that much more. I take my vehicle there because I trust their work to be correct and timely even if it is more $$. But to have to get a cashier's check or pay 3% for the credit card use is ridiculous. I happen to be a lucky business owner from whom checks are accepted. With all the various types of payment methods available now, why don't they employ other methods as well. I find it very annoying and would take my vehicle elsewhere if I couldn't pay with my business check. I am one of the few people that does carry cash, but not thousands of dollars so if they do take cash, which I am not sure that they do, a 2,3-or 4-thousand-dollar bill would render that moot. I paid them $1450 to repair the thermostat and had to return just over a week later because the a/c still wasn't cooling properly, which they didn't check the first time even though it was told to the intake person on the phone. They assumed it was caused by the bad thermostat but didn't bother to check it further, why would they when they can make more money for another day of service. Removing some of the same parts that were already removed and could have saved me a dollar or two. Over $2300 in labor costs for jobs that were approximately 8 hours total, they don't list the time on the invoice, so that's close to $300/hour.
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by ROBERT@WHITMIRELINECLEARANCE.COM
Verified Customer
Verified Customer
Service Price Transparency
The team was great to work with.
Super responsive and helpful when I had an issue. Thanks Michael and Chris—I appreciate you guys!
Super responsive and helpful when I had an issue. Thanks Michael and Chris—I appreciate you guys!
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by justuscorley
Verified Customer
Verified Customer
Fast service.
Took my truck without an appointment. I will come back again next time.
Took my truck without an appointment. I will come back again next time.
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by justin_aubin
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Tom Clark Auto Park responded
Thank you for your great review, Justin! I’m thrilled to hear that you had a fast service experience at Tom Clark Chevrolet, and I appreciate you choosing us without an appointment. We look forward to assisting you again next time! Safe travels!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Very professional service, and clean.
Brandon was excellent in every way possible. I recommend this dealership highly.
Brandon was excellent in every way possible. I recommend this dealership highly.
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by tommuldrew
Verified Customer
Verified Customer
Service Price Transparency
Brennan and Tom Clark auto park were great to work with.
I had to have my transmission replaced. They set me up with a complementary vehicle and all the work was done to my satisfaction.
I had to have my transmission replaced. They set me up with a complementary vehicle and all the work was done to my satisfaction.
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by acroberts315
Verified Customer
Verified Customer
Service Price Transparency
1.5 hours for an oil change is absurd.
Tried service
number twice and left messages to schedule appt. No one even returned the call
number twice and left messages to schedule appt. No one even returned the call
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by johnadamirealty
Verified Customer
Verified Customer
Service Price Transparency
Would have liked to see y’all have more service options
on the weekend. Or at least be alerted that why I selected when making the appointment could not all be addressed at that time. It would make for bet
on the weekend. Or at least be alerted that why I selected when making the appointment could not all be addressed at that time. It would make for better planning on the clients part. Brandon was great.
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by Phil
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2026 -
Tom Clark Auto Park responded
Thank you for your feedback, Phil. We appreciate you sharing your experience and the suggestion regarding additional weekend service options. Feedback like this is valuable for future planning, and it’s great to hear Brandon provided excellent service at Tom Clark Chevrolet. If you have any further concerns or suggestions, please feel free to reach out to us at Tom Clark Chevrolet. Looking forward to assisting you again!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Very timely and efficient service.
Also, the waiting area is very clean and comfortable with free coffee. Very satisfied
Also, the waiting area is very clean and comfortable with free coffee. Very satisfied
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by Eileen
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Eileen! We're delighted to hear that you found the service timely and efficient, and that you enjoyed the clean and comfortable waiting area with free coffee. Your satisfaction is our priority at Tom Clark Chevrolet. We look forward to serving you again in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
They were attentive to my needs.
And took good care of me. I s see m pleased
And took good care of me. I s see m pleased
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by kmac82005
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful feedback! We're excited to hear that you felt well taken care of during your visit to Tom Clark Chevrolet. Your satisfaction is our priority, and our team appreciates you taking the time to share your experience. We look forward to serving you again in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663