Brandon Rose | Page 7

Lithia Hyundai of Anchorage responded

We appreciate your feedback and the fact that you drive such a long distance to visit us means a lot. I'm sorry we didn't provide the checklist for you this time; it's definitely something we aim to do consistently. If you'd like to discuss anything further or need more information on what was checked, feel free to reach out. Best, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

It is lovely to hear our team provided fast, thorough, and hassle-free service, especially with your warranty work. The team at Lithia Hyundai of Anchorage would be beaming to hear your kind words, and we look forward to seeing you again soon.

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience of the leftover oil on the frame. It's not our intention to cause any extra work for our clients, so we regret that this is the second time you have had to deal with this issue. We would appreciate an opportunity to address your concerns and provide a more satisfactory car care service. Please get in touch with me so we may discuss how we can assist you further. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Kevin, we're glad to hear that our service department has improved and that you are pleased with the team. We truly value your feedback! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your positive experience. We hope to see you again!

Lithia Hyundai of Anchorage responded

Lauran, thank you for taking the time to share your feedback and for choosing Lithia Hyundai of Anchorage. We are glad to hear you received great service, and we appreciate you noting the opportunity for clearer communication. We hope to see you again soon at Lithia Hyundai of Anchorage.

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re so glad your oil change was quick and easy, and that our team made you feel welcome. We appreciate you taking the time to let us know and look forward to seeing you again soon!

Lithia Hyundai of Anchorage responded

Thank you for highlighting our excellent customer service and communication at Lithia Hyundai of Anchorage. We look forward to seeing you next time! Safe travels!

Lithia Hyundai of Anchorage responded

We’re glad to hear that your drop-off and pickup went smoothly and that everything was clearly explained. The team at Lithia Hyundai of Anchorage truly appreciates your feedback and looks forward to assisting you again in the future!

Lithia Hyundai of Anchorage responded

We’re glad to hear you felt well taken care of during your visit. It’s wonderful that Brandon made your service experience smooth and timely. The team at Lithia Hyundai of Anchorage truly appreciates your feedback and looks forward to assisting you again!

Lithia Hyundai of Anchorage responded

Logan, it’s great to hear that our team made your visit both professional and enjoyable. We’re glad the staff could take care of your vehicle efficiently and deliver on the timeline they promised. Everyone at Lithia Hyundai of Anchorage truly appreciates your feedback and looks forward to helping you again.