Brandon So | Page 2

professional, prompt. came in on his off-day to meet my family and help us with our car purchase. i already knew what i wanted and dont like to waste anyones time, and bra came in on his off-day to meet my family and help us with our car purchase. i already knew what i wanted and dont like to waste anyones time, and brandon stayed focused and he and the finance mgr, Colin, worked with us to close the deal quickly close to our price target. not pushy, but attentive. thank you More

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Brandon was really attentive and made sure I was taken care of. I wasn’t planning on getting a car yet I ended up leaving with one, and I’m in love with it!! Y’all need to look for him if you need a new c care of. I wasn’t planning on getting a car yet I ended up leaving with one, and I’m in love with it!! Y’all need to look for him if you need a new car! More

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From the beginning Brandon was honest and professional. Not too wordy but great enthusiasm. The entire staff here is amazing with lots of experience & knowledge! Not too wordy but great enthusiasm. The entire staff here is amazing with lots of experience & knowledge! More

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I had the best experience purchasing my new car. Thank you to Taylor, Brandon and Colin. Great customer service!! I highly recommend this beautiful dealership! you to Taylor, Brandon and Colin. Great customer service!! I highly recommend this beautiful dealership! More

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Brandon was absolutely wonderful! He was very patient with me and was able to answer all of my questions. Five star service! I highly recommend both Brandon and Hennessy Lexus. with me and was able to answer all of my questions. Five star service! I highly recommend both Brandon and Hennessy Lexus. More

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Thank you so much for your help, Brandon! You have provided exceptional customer services and smooth transaction on my unexpected purchase. Your great knowledge and friendly attitude will take you fu provided exceptional customer services and smooth transaction on my unexpected purchase. Your great knowledge and friendly attitude will take you further in your career. Great knowing you, Brandon! More

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Brandon So was great to work with, he was very insightful to our needs and listen to everything we had to say. Doing so, helped him, help us find the exact car we needed. We are very happy with the purchase to our needs and listen to everything we had to say. Doing so, helped him, help us find the exact car we needed. We are very happy with the purchase and feel we receive a great value at a fair price. He followed up with us after the purchase, to see if we need anything else. I feel he will continue to provide his support long after the purchase. More

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Brandon So and Michael Tran helped us find our family car! They were very professional and knowledgeable. We left with exactly what we were looking for. car! They were very professional and knowledgeable. We left with exactly what we were looking for. More

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Brandon was very friendly and helpful always returned my calls at a fast pace and answered every question I had, he even helped set up my Bluetooth. The finance manager was also very kind and helpful, the e calls at a fast pace and answered every question I had, he even helped set up my Bluetooth. The finance manager was also very kind and helpful, the experience was pretty fast as well... Update: I've been having complications with the car since the first week of purchase when I called to have it looked at or fixed I was told it was nothing they could do about it, and advised me to cut on and of the car. Simple thing that should have been done before purchase like changing the air filter or a oil change was overdue on the car, the more I got fixed with the car (having it only a year now) the issue didn't stop. I found out last week that the issue I had been having with the car since I had received it, that obviously kept getting worse with time is the transmission was going out.. yep the transmission. To say I am deeply disappointed and dissatisfied would be an understatement and just to note that sadly that has not been the only issue. Within 3 months of me having the car I also had to get the ECM fixed as well. I felt the need to give this update because of the amount of deception in order to sell this car to me was great and the only thing greater than that deception was how much they did not care to rectify the situation. Please if you're not a mechanic or have a mechanic to go with you do not purchase from this company. More

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Brandon did a great job of handling the sale of a new Lexus with me. I had reached out to him by telephone while traveling in Atlanta (as I am from Knoxville) and he was very responsive. We promptly we Lexus with me. I had reached out to him by telephone while traveling in Atlanta (as I am from Knoxville) and he was very responsive. We promptly were able to reach terms on the purchase without too much negotiation. He was knowledgeable on the vehicle and easy to deal with. I would highly recommend working with Brandon on any future purchases. More

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