Brandon Williams
Brandon Williams at Herb Chambers Ford of Braintree

Brandon Williams | Page 7

Sales Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.6
107 Reviews
4.6

107 Reviews

Write a Review

107 Reviews of Brandon Williams

December 25, 2021

Dealership Rating
Employee Rating

This is my third vehicle from Herb Chambers of Braintree. And have not had an issue that was not resolved in a fair and timely manner. They are always very accommodating and easy to deal with . More

by rpmulvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Daniel Norian, Nathaniel Gamble , Andy Andrews, Jay Larkin, Wayne Lockard, Richard Trieber

Dec 28, 2021

Herb Chambers Ford of Braintree responded

Thank you! It's great to hear that the Herb Chambers Ford of Braintree team has provided five-star care! We look forward to seeing you at your next appointment!

November 04, 2021

Dealership Rating
Employee Rating

I’ve been leasing cars from Herb Chambers Braintree for almost 10 years and the sales, financing and service is always outstanding! Recently swapped my car with a new one and I was in an out of there withi More

by Marsters
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Lisa Chamberlain , Corey Casey, Jay Larkin

Nov 04, 2021

Herb Chambers Ford of Braintree responded

We're so happy to hear the Herb Chambers Ford of Braintree team made this such a great experience! Thank you for being part of the family for so many years!

November 02, 2021

Dealership Rating
Employee Rating

I have a recall and The TSB bulletin I pulled from the National Highway Trafffic Safety Administration they refused to take my truck . I called ford manufacturer and they told me that they are not suppose More

by Rashaud
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Nathaniel Gamble , Andy Andrews, Jay Larkin, Wayne Lockard, Richard Trieber

Nov 29, 2021

Herb Chambers Ford of Braintree responded

Hi Rashaud, We regret to hear your recall appointment didn't go as planned. I would like to hear about your experience and help improve this for you. Please contact me directly so we can resolve these concerns. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

September 28, 2021

Dealership Rating
Employee Rating

Friendly and personalized service. They are promp, listen to the customer and work efficiently to address any issues. More

by JR
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Omar Anandeh

Sep 28, 2021

Herb Chambers Ford of Braintree responded

We are so proud to hear that you had such a great time working with our team at Herb Chambers Ford of Braintree! Thank you!

August 13, 2021

Dealership Rating
Employee Rating

Well I wish they had let me know that the recall parts where not available so they put back in the original one that can with the truck now I have to try out he truck again . More

by electricman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Chamberlain, Nathaniel Gamble , Andy Andrews, Jay Larkin, Wayne Lockard, Richard Trieber

Aug 31, 2021

Herb Chambers Ford of Braintree responded

I am sorry that there have been delays getting your truck repaired. Parts are delayed because of the global microchip shortage and the issues with the supply chains. As a Herb Chambers dealership, we value the customer's experience above all else and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealerships is 100% satisfied. I understand your frustration and I'm truly sorry. I would very much appreciate the opportunity to further discuss your concerns and hopefully restore faith in our dealership. Please reach out to me at your earliest convenience. Thank you, Scott Lewis - General Manager slewis@herbchambers.com

June 25, 2021

Dealership Rating
Employee Rating

Very understanding sales staff and service group that meets the needs of customers vehicle service requirements. More

by ronsterw24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary , Andy Andrews, Patrick

Jun 25, 2021

Herb Chambers Ford of Braintree responded

Thanks so much! We look forward to your next visit with us! -Herb Chambers Ford of Braintree Team

June 22, 2021

Dealership Rating
Employee Rating

Did my work right on time complete very friendly will be back More

by Thendersonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Nathaniel Gamble, Jessica Reed , Andy Andrews, Corey Casey, Jay Larkin, Wayne Lockard, Richard Trieber

Jun 23, 2021

Herb Chambers Ford of Braintree responded

Thank you for the five stars! We're glad to hear it! – Herb Chambers Ford of Braintree

April 14, 2021

Dealership Rating
Employee Rating

Nathaniel Gamble and Lisa Chamberlain we’re very helpful. They always seem to have a smile on their face in a building that seemed to need some cheering up at times😊 More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Herb Chambers Ford of Braintree responded

John, Thank you for this review! We will share this with Nathaniel and Lisa. Our team will be sure to provide a five-star experience next time you visit! - Herb Chambers Ford of Braintree

July 29, 2019

Dealership Rating
Employee Rating

Worse place to buy a car. Lemon service and cars This is been the most unfair buy of car. You buy a car with Fabric manufacturing defect and the they dont want to take resposability. And you will fin More

by Fordlemoncars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Andrews

Jul 30, 2019

Herb Chambers Ford of Braintree responded

I'm sorry to see that you had a less than satisfying experience with us. If you could please reach out to me to talk about this further as we can’t seem to locate them in our records. I am happy to assist in any way I can. Looking forward to hearing from you. -Scott Lewis, General Manager -SLewis@herbchambers.com .

April 18, 2018

Dealership Rating
Employee Rating

Great I had another great experience with Lisa and Brandon... they found me the truck I was looking for and was able to get me close to my payment More

by swhitney16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain

Apr 18, 2018

Herb Chambers Ford of Braintree responded

Thanks so much for leaving us a review! We'll be sure to tell Lisa and Brandon what a great job they are doing! Many thanks and happy driving! Best, Scott Lewis, General Manager.

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