Brandon Williams | Page 7

Worth the Ride This is my third time at Herb Chambers and my second time working with Brandon and as always I'm completely satisfied. I drive more than an hour to Br This is my third time at Herb Chambers and my second time working with Brandon and as always I'm completely satisfied. I drive more than an hour to Braintree even though there's a ford dealership within a mile of my home. I do thus because of the level of respect and kindness I am treated with each time I go. I always leave feeling as though I was treated fairly and not as though I was taken advantage of. More

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Great people, Great service I would give this dealership an excellent rating because the Salesman I worked with was very helpful, informative and excited. Making my purchase proc I would give this dealership an excellent rating because the Salesman I worked with was very helpful, informative and excited. Making my purchase process easier and faster which was great service to me. This dealership always has the best customer service! More

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Exceptional salesperson Brandon Williams. The service I received from Brandon William in December 2016 was the reason why I returned for another car. He knows his customers and does whatever i The service I received from Brandon William in December 2016 was the reason why I returned for another car. He knows his customers and does whatever it takes to help them. This was my second car purchased in less than six months. Brandon Williams is outstanding and really helped to make sure I was satisfied. Robert Pierce was super with the financial aspects, helping to make my purchase stress free. Based on my experience with these two individuals I would highly recommend this dealership to family and friends. More

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Hassle free lease. We were able to reach an agreement on the lease terms before I showed up in the dealership. we completed the transaction in one visit. I came back the We were able to reach an agreement on the lease terms before I showed up in the dealership. we completed the transaction in one visit. I came back the next business day to get the registration and inspection done, and Brandon also helped me to submit the rebate application. -a happy customer More

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HERB CHAMBERS FORD BRAINTREE MA PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. IN SHORT I WENT BACK THINKING IT WOULD BE A FIGHT TO HAVE THE PAINT AND AXLE REPAIRED BUT IT WAS THE OPPOSITE. JUST PIVPED IT UP IT LOOKS AND DRIVES LIKE A NEW VEHICLE. THANK YOU RICH, BRENDAN AND HERB CHAMBERS BRAINTREE TEAM. ONLY REASON I DID NOT GIVE 5 STARS IS MY DRIVERS NEW FLOOR MATE HAS A LOT OF MUD WHEN I PICKED UP THE VEHICLE FROM SERVICE. P.S I WILL BE BACK FOR THE EDGE More

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Brandon Williams - Great Salesman I wanted to give a shout out to Brandon Williams at Herb Chambers Ford in Braintree MA. We went in to look at a remaining 2016 Mustang they had in th I wanted to give a shout out to Brandon Williams at Herb Chambers Ford in Braintree MA. We went in to look at a remaining 2016 Mustang they had in the showroom. I had done my research, and had a reasonably but aggressive price target in mind. The car was beautiful, but I was on the fence about which option packages I really wanted. Brandon was very gracious in letting us check out the different cars on the lot with and without each of the option packages. With minimal haggling, Brandon and his manager agreed to my target price - very professional, and no unnecessary pressure involved, Still undecided, I returned several days later, and Brandon arranged for us to drive both the 2016 we originally came to see, as well as a comparable 2017 that had the other option package I was considering. At no time did I feel pressured (other than by my own difficulty in making up my mind), and Brandon was incredibly patient, understanding, friendly and professional, throughout the entire experience. Ultimately, I decided I wanted a combination of options that Brandon didn't have available, but he said he might be able to locate it for me. Since Brandon had been so incredible to work with, I showed him the best price I had seen elsewhere, and I wanted him to have the opportunity to match it. (I knew it would be difficult to match, since it was from a dealer that does a high volume of online sales, and their prices were very aggressive.) As expected, Herb Chambers wasn't able to match the quoted price, and remaining very professional, wished me the best and asked me to follow up either way. In the end, I did buy the car elsewhere, but I wanted to give a shout out to Brandon for being so great to work with!! More

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Purchase of 5 cars. Dealt with Brandon Williams at Herb Chambers Ford in Braintree. Brandon was very professional, no pressure. He got me the best price for 5 cars. I sho Dealt with Brandon Williams at Herb Chambers Ford in Braintree. Brandon was very professional, no pressure. He got me the best price for 5 cars. I shopped several dealerships and 2 brands. The entire staff couldn't have been better to deal with. More

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New Lariat Supercrew Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, a Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, and sales manager Miguel. Like other people, I hate to car shop. My experience with Brandon, and this dealership changed all that. Very sincere, caring individuals, no pressure to purchase anything. I inquired about a vehicle. they located the exact color, and options that I wanted. Gave me what I felt was fair for my trade, and we finalized the deal. Brandon was very knowledgeable, and professional., They are most fortunate to have him in their employ. Features were all explained to me upon delivery, and Brandon answered all my questions. He is a true professional. I will continue to recommend Brandon, and this dealership to my family, friends, and co-workers. More

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Awesome experience and outstanding service! my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nat my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nate. My dad's experience was five stars. I have to say I had the most professional and friendly service from Nate. He is a true asset to the Braintree location. I would send anyone looking to purchase a vehicle to him and I look forward to working with him in the future. I also give Nate five stars. The entire staff was fantastic from start to finish. More

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5 Stars. Called this morning regarding a recent recall on my Ford Escape. Spoke with Andy Andrews. Inquired about time frame for the recall. Brought in vehicle Called this morning regarding a recent recall on my Ford Escape. Spoke with Andy Andrews. Inquired about time frame for the recall. Brought in vehicle, was told it would take about an hour to resolve all issues. Pulled in at 9:00 a.m. Andy was very professional, and pleasant. 59 minutes later the vehicle was all set. I have got to say that when I arrived there was not a seat to be had in the waiting area. The place was packed. I thought I would be there for a while. I decided to take a walk through the dealership. EVERYONE who I came in contact with greeted me with a smile, and a "good morning sir". These associates couldn't have been any friendlier. I was also approached by Brandon Williams, who sold me my Escape. He remembered me, and asked how I was enjoying my new vehicle. I have purchased many new vehicles over the years, and have had experiences with the service departments in other dealerships, mostly negative experiences. These guys are the real deal. They genuinely do care about the customer, not like some other dealerships. If you need service, look no further. Also if you need a new, or used vehicle, this is the place to go. Ask for Brandon, he is top shelf.......... More

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