Brandt Wicker
Brandt Wicker at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Brandt Wicker | Page 7

General Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Brandt Wicker

July 23, 2024

Dealership Rating
Employee Rating

Updating my previous review from 1 star to 4. The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is ve More

by cwillmott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the updated review and for sharing your experience! I appreciate your kind words about our sales reps Todd and Landon, as well as our laid-back finance team. I value your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Jul 25, 2024

cwillmott responded

Brandt, thanks for the discussion and your help with the deal we ended up completing. Glad you are actively engaging with folks to make sure they have a good experience, it does make a huge difference. I have updated my review. Casey Willmott

July 19, 2024

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Clean, professional, transparent, honest, direct, kind, helpful. That’s what I would say about this dealership. A great environment and groups of people to work with. More

by jbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We are thrilled to hear that you found our dealership to be clean, professional, transparent, and kind. We take pride in providing a great environment and working with a fantastic group of people. We appreciate your positive feedback and look forward to assisting you again in the future. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 02, 2024

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Dealership is great I love it everything I'm there, This is the beat place to work More

by landoneast0531
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Anna, for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you found our dealership amazing and have returned multiple times. We pride ourselves on providing exceptional service, and we appreciate your kind words. We look forward to assisting you again in the future. Drive safe and see you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 21, 2024

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Prompt and efficient. Another pleasant experience. Brandt and Drew were both very helpful and accommodating. More

by texasthorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm thrilled to hear that Brandt and Drew were able to assist you efficiently and make your experience pleasant. I appreciate your kind words and hope to see you again at James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 15, 2024

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Employee Rating

Excellent attention to our feature desires in a vehicle. Took time to demonstrate features of vehicle More

by rickslimp57
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield

Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and taking the time to share your positive experience! I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 13, 2024

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The sales and service team are top notch. I highly recommend James Wood Motors to anyone looking to buy, sell, trade or service their vehicle. More

by tara.s.murray
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Shawn Hooe , Krystal Gipson

Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I appreciate you recommending James Wood Chevrolet Buick GMC Decatur for all vehicle needs. Our sales and service team are thrilled to hear about your experience. I look forward to assisting you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

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Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Asa Johnson Jr, Chad Huddleston , Lanny Loesch, Zach Rhine

Jun 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 30, 2024

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I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Shawn Hooe

May 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for servicing your truck! I'm thrilled to hear you had a no-hassle experience. Please visit us again for any future needs and share your positive experience with others. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 30, 2024

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I was treated respectfully and with great regard for my age. Randy Williams was my sales person. He has been a friend of ours for many years. He is a kind gracious person, easy to talk to and helpful in More

by grannypoof4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams , Dane in the finance dept excellent help

May 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! I am thrilled to hear that you were treated respectfully and with care. I appreciate your kind words and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 22, 2024

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Employee Rating

Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More

by burnstech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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