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Brandt Wicker
Brandt Wicker at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Brandt Wicker | Page 8

General Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Brandt Wicker

March 03, 2024

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Employee Rating

These folks treat you like family. The service is great every time. They take care of all my automobile needs. More

by MICKEYMCMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston , Beau Bell

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Mar 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mickey, hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

February 10, 2024

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This survey is telling me a should leave a “15” word minimum review. Is it okay if I give 1000 AMAZINGS?!?! Our experience couldn’t have been better! Thank you to Lance and James Wood GMC in Decatu More

by julielynn9587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Jeffrey Bockemehl , Lanny Loesch

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Feb 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase, Julie! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

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Employee Rating

From sales to service, this dealership has always been outstanding. They always take care of all of my needs. More

by JAKE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Asa Johnson Jr , Zach Rhine, Dane Shelton

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Jan 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jake, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 18, 2024

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Employee Rating

Landon has won me over in any future Chevy and GMC vehicle buying decisions, not counting the two vehicles he has already sold me. I have purchased more vehicles from James Wood over the past 30 year More

by scott.starnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Landon East

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Jan 20, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Scott, thank you for your loyalty to our dealership and for taking the time to write this review. Landon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 10, 2024

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Employee Rating

All of the people at James Wood are awesome! From the salesmen out front to the service department & body shop. Always super friendly & helpful! More

by angelawillett08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes , Zach Rhine

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business, Angela. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 09, 2024

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Stayed open late to meet my schedule without pressure to leave. Showed various package configurations for proper comparison. Provided regular updates for delivery More

by rlsraoneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

January 05, 2024

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Employee Rating

Carey and Brandt were very nice and helpful, they made sure I was taken care of ! More

by cjb252055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Carey Williams, Chad Huddleston , Zach Rhine

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Jan 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carey and Brandt was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2023

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Staff is always courteous. They fixed the problems. I will always choose James Wood - whether it’s sales or service. More

by HWARD0906
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jan 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 30, 2023

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Employee Rating

Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made More

by CHICNRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Carey Williams

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Jan 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to review James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2023

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Employee Rating

Smoothest car buying process I have ever been through. This team was super helpful and efficient. I will definitely be coming back here for my future vehicle purchases. More

by tylermadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tyler, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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