Brandy Gallegos
Brandy Gallegos at Joe Rizza Ford Lincoln
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Brandy Gallegos | Page 3

Sales Consultant

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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35 Reviews

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35 Reviews

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35 Reviews of Brandy Gallegos

July 16, 2020

Dealership Rating
Employee Rating

A good experience The staff was very knowledgeable about the vehicles. They were able to answer our questions quickly and to our satisfaction. We were able to make our More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Livigni , Raul Hernandez, Tom Mackey

Jul 20, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 14, 2020

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Employee Rating

They were very friendly and accommodating to us. They made sure my grandfather was comfortable and were knowledgeable and helpful with all tasks needed to purchase the car. More

by MONAQUANTA
Recommend Dealer
Yes

Other Employees Tagged: John Livigni

Jul 16, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 29, 2020

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Employee Rating

Loved this dealer and the staff! They got me my dream suv. It was super fast and they managed to get me 0% and a good deal on my trade! More

by Ericalujano1314
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Joe LaFemina

Jun 29, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 20, 2020

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Employee Rating

Amazing people, great sales and car options. Everything was quick and easy and I enjoyed my time during the purchase. Everyone was friendly and I did not feel like I was pushed into a decision. Thank you t More

by C.jorje72
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson, George Kraft, Al Mirkiani , Rudy

Jun 22, 2020

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 30, 2020

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Employee Rating

I have to say, our experience here was probably one of the best I have ever had. My husband and I had gone to another Ford dealer in the morning, we walked into chaos and unorganized dealership. Luckily I More

by Svkrieger21
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Joe LaFemina , Eric Montanez

Jun 03, 2020

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jul 14, 2020

Svkrieger21 responded

I am very inclined to update my review to 1 star. After having such a great experience purchasing our car, but since then I can not say the same. When my car was delivered the next morning I noticed a chip in the front hood. I emailed and called Brandy several times and it took 2 weeks to even get a response. Then I was told to bring the car to get it repaired and when I showed up one of the managers from the body shop asked me who told me to come. Once I shared it was my sales persons, Brandy, he asked to see proof that she told me that. Which I personally felt was rude and he was rude the way he treated me. Then come to find out I was sent an email when I already was there to not come in that day, after it took me 45min to an hr to drive out there with my toddler. Then the next week Brandy did cometo pick up my car, she told me she was going to pick my car up around 9 and didn’t come until 11:15. She also said she was going to have the car cleaned and it was returned dirty on the inside and with water spots all over the outside. I took it to go get rewashed. The chip that was supposed to be fixed, well honestly it looked terrible. It looked like someone took white paint and filled it in. This is a Brand new 2020 Edge. This car should be in perfect condition. I Called and spoke to the manager Gary that following Monday and he told me that everything that happened was not acceptable and that he was going to set something up that week for someone to trade cars with me. It’s now been over 2 weeks and not one person has reached out to me. I find this so disheartening, I was so blown away with our initial experience, that everything since then makes me wonder. I feel like there has been no follow thru and wonder how much longer it’s going to take and if anything will be done at all.

May 27, 2020

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Employee Rating

Brandy was very nice and helpful with my purchase. I am so happy with Joe Rizza Ford, they helped me find my dream car! 10/10. More

by Ioanacorlaci
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson

May 29, 2020

Joe Rizza Ford Lincoln responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Brandy was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 27, 2020

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The staff was knowledgeable, friendly, and efficient. Great deal, great Aviator. I would recommend this dealership to friends and family. Overall, it was a pleasant experience. More

by bsterba
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin

May 29, 2020

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 26, 2020

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Employee Rating

Dealership was clean, and all the staff were very attentive and helpful during the car buying process. They answered all questions in a timely manner and were easy to get a hold of when needed. More

by kduarte24
Recommend Dealer
Yes

Other Employees Tagged: John Livigni

May 29, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

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Employee Rating

Purchase was nice and smooth... and they were willing to work with me... I really like the oil change perk as far as them picking up the car and giving you one in exchange.... More

by Shay
Recommend Dealer
Yes

Other Employees Tagged: Tom Mackey

May 22, 2020

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 17, 2020

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Employee Rating

Look at my reply when i bought my used car.At that time Look at my reply when i bought my used car. At that time l said will never buy or recommend buying a car from Rizza. Much said at that time, Never h More

by bpnebel
Recommend Dealer
No

Other Employees Tagged: Tom Mackey

May 21, 2020

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our service department. Here at Joe Rizza Ford and Lincoln of Orland Park, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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