The dealership wasn’t too bad.
Overall a decent experience. Only thing is when I got in my vehicle after making the purchase, it was not finely detailed and was not full of gas, wh
Overall a decent experience. Only thing is when I got in my vehicle after making the purchase, it was not finely detailed and was not full of gas, when at other dealerships I’ve been to they had both of those things done before I left.
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by russellj
Verified Customer
Verified Customer
Feb 20, 2025 -
Grand Prairie Ford responded
Thank you for sharing your feedback. We're glad to hear your overall experience was decent, but we apologize for not meeting expectations when it comes to the final details of your vehicle. We understand the importance of receiving a fully detailed car and a full tank of gas, and we’ll make sure this is addressed moving forward. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss how we can improve your experience further.
We have always enjoyed the atmosphere and friendly
reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and
reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and understanding of said vehicle. Thank you Ford for your expertise and assistance.
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by Patmtz46
Verified Customer
Verified Customer
Feb 11, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful review! We're so glad to hear that you've consistently enjoyed the atmosphere and found our staff to be friendly and informative. It’s our priority to ensure you leave with a full understanding of your new vehicle, and we’re pleased we were able to provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!
The Staff was upfront and transparent,
Very helpful and
got us in the vehicle with the deal we wanted! We would definitely go back!
got us in the vehicle with the deal we wanted! We would definitely go back!
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by RUSTY.CROKE
Verified Customer
Verified Customer
Other Employees Tagged:
Austin ( Salesman)
Feb 10, 2025 -
Grand Prairie Ford responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and were able to get the deal you wanted. We look forward to welcoming you back in the future!
Great customer service.
Really works with you to get the vehicle you want for a good price.
Really works with you to get the vehicle you want for a good price.
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by fsalas1029
Verified Customer
Verified Customer
Other Employees Tagged:
Young
Feb 04, 2025 -
Grand Prairie Ford responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience and that we were able to work with you to find the vehicle you wanted at a price you’re happy with. We truly appreciate your feedback and look forward to assisting you again in the future!
It was a good experience purchasing this vehicle it was a
smooth transaction easy peasy
smooth transaction easy peasy
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by SHAMILTON75
Verified Customer
Verified Customer
Jan 27, 2025 -
Grand Prairie Ford responded
Thank you for your review! We’re so glad to hear that your vehicle purchase was a smooth and easy experience. Providing a stress-free and seamless transaction is always our goal, and we’re happy to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Minnie was the best!
We truly look forward to getting our next vehicle from there as well.
We truly look forward to getting our next vehicle from there as well.
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by cjohnson150
Verified Customer
Verified Customer
Other Employees Tagged:
Brenda Granillo
Jan 21, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful review highlighting Minnie's exceptional service! We're thrilled that she made such a positive impression and that your experience was so outstanding that you're already looking forward to your next vehicle purchase with us.
Dedicated team members like Minnie are the heart of our dealership, and we're proud that she was able to provide you with an experience that not only met but exceeded your expectations. Her commitment to customer satisfaction clearly shines through in your review.
We deeply appreciate your enthusiasm and loyalty. We look forward to welcoming you back and ensuring that Minnie or another member of our team continues to deliver the same high level of service when you're ready for your next vehicle.
Thank you for choosing our dealership and for taking the time to share your positive experience.
From the first phone call from Ron Smith until we left
the dealership it was a pleasant, relaxed experience. Buying a car is not the most fun thing to do. We had been elsewhere and were not feeling encour
the dealership it was a pleasant, relaxed experience. Buying a car is not the most fun thing to do. We had been elsewhere and were not feeling encouraged about buying a car. Ron was friendly and positive and very polite. Everyone we spoke with yesterday and everyone who helped us was friendly. Big difference from some other places we had been. It was the easiest car buying atmosphere we have ever had! We will send anyone we know of looking for a vehicle to Grand Prairie Ford. Ron Smith, and everyone there…Thank you!
God’s best to all of you!
Jeremiah 33:3
Blessings,
Michael and Joy Miller
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by jolymi97
Verified Customer
Verified Customer
Jan 16, 2025 -
Grand Prairie Ford responded
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Ron and our team was pleasant and relaxed. We understand that buying a car can sometimes be stressful, so it’s fantastic to know that we were able to create an easy and welcoming atmosphere for you.
Your recommendation means a lot to us, and we appreciate you sharing your positive experience. We look forward to serving you and anyone you send our way in the future!
Thank you once again!
The salesperson I worked with, Marcus, was very kind,
professional, and didn’t make me feel pressured into any decision I wasn’t comfortable with and gave me the impression that he was working towards my
professional, and didn’t make me feel pressured into any decision I wasn’t comfortable with and gave me the impression that he was working towards my best interests. I would recommend anybody else wanting to purchase a vehicle in the area to work with Marcus if possible.
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by bunk423
Verified Customer
Verified Customer
Other Employees Tagged:
Marcus
Jan 16, 2025 -
Grand Prairie Ford responded
Thank you for your fantastic review! We’re thrilled to hear that Marcus provided you with a kind and professional experience while respecting your comfort level throughout the purchasing process. Our goal is to prioritize our customers’ best interests, and it's great to know Marcus embodied that.
We truly appreciate your recommendation and hope to assist you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!
Had a great experience at GP Ford.
Transaction was smooth with no unexpected problems. Will definitely use this dealership from now on.
Transaction was smooth with no unexpected problems. Will definitely use this dealership from now on.
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by andi.v.nguyen
Verified Customer
Verified Customer
Jan 15, 2025 -
Grand Prairie Ford responded
Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and that the transaction was smooth and problem-free. Our team works hard to ensure that every aspect of the car-buying process is seamless for our customers.
Your decision to choose our dealership for your future needs means a lot to us. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Thank you for sharing your experience!
Good experience staff was great cool in the gang.
No problem at all I will recommend this dealership to my family.
No problem at all I will recommend this dealership to my family.
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by 4010garrison
Verified Customer
Verified Customer
Jan 13, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our staff made a positive impression. We truly appreciate your recommendation and look forward to serving you and your family in the future!