Brenda Nappi | Page 19

Brenda and Yuseef always provide great personalized customer service. They are the reason I continue to come to Kia. Thanks for being so awesome and kind. customer service. They are the reason I continue to come to Kia. Thanks for being so awesome and kind. More

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My Service Visit I would like to share my experience with having My Soul serviced. I e-mailed Brenda Nappi for an appointment. She replied promptly with an appointment I would like to share my experience with having My Soul serviced. I e-mailed Brenda Nappi for an appointment. She replied promptly with an appointment within the time frame I requested. When I arrived for my appointment I was greeted by Yusef Johnson. As usual he greeted me with a smile and remembered me from my past visits. Brenda had me checked in quickly and my car was taken back for a 5000 mile service. I do not know the technician that performed the service but I was given a report from him showing the condition of my car, I had some coupons that saved me money and the technician took my car thru a free car wash. Brenda went over the report with me and thanked me for bringing my car to the dealership for service. The lady that checked me out was nice and courteous and she also thanked me. As I was leaving Brenda and Yusef thanked me and wished me a good day. The staff at Kia Autosport of Columbus work hard to treat their clients like family, not just another customer. I bought my car here but it is the staff that keeps me driving 70 miles each way for my cars service. More

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Great First Impression .....but, that's about it I really appreciate how attentive and professional Yusef is whenever I come. He greets me by name every time I come and is super friendly. Now, if onl I really appreciate how attentive and professional Yusef is whenever I come. He greets me by name every time I come and is super friendly. Now, if only the people inside were just as friendly and attentive. When I went inside, I had to stand there for a few mins before I was even acknowledged. I would understand if everyone was on the phone, but some people were just typing on the computer. I realized that they were concentrating, but I worked in customer service as well. I takes a few seconds to say "Hi, I'll be with you in one moment." Unfortunately, that happens every time I go there. It would be such a great experience if I only had to deal with Yusef, and not the others inside. More

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Wanted to say Thank you to Brenda,Yusef,Chase and Jerome for being the best group of people to do business with at KIA Autosport of Columbus Ga. My visits are always a pleasure and seeing them makes it even for being the best group of people to do business with at KIA Autosport of Columbus Ga. My visits are always a pleasure and seeing them makes it even better. More

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Brenda has always been helpful and transparent on the timely on the service responses. I appreciate the time and scheduling she provides especially since i have to travel a lot with my job. I appreciate timely on the service responses. I appreciate the time and scheduling she provides especially since i have to travel a lot with my job. I appreciate receiving my car back cleaner than i brought it in. More

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I love the employees at this dealership, to name a few Yusef Johnson, Brandi Nappi & Terry Hancock always welcome me in with a smile and are so VERY helpful! I will never go anywhere else. Yusef Johnson, Brandi Nappi & Terry Hancock always welcome me in with a smile and are so VERY helpful! I will never go anywhere else. More

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Yusef Johnson is a excellent employee who helps me each time I arrive at Kia. Always pleasant and make the experience wonderful. I would recommend this dealership for anyone seeking a professional and help time I arrive at Kia. Always pleasant and make the experience wonderful. I would recommend this dealership for anyone seeking a professional and helpful environment. More

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Yousef Johnson hands down has to be the most polite sweetest person I have ever encountered always smiling always happy and ready to help with any questions really awesome spirit sweetest person I have ever encountered always smiling always happy and ready to help with any questions really awesome spirit More

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Superior Customer Service The Team worked professionally in getting me in and out in a timely manner. Service Advisor, Brenda, treated me with courtesy & kept me fully informed The Team worked professionally in getting me in and out in a timely manner. Service Advisor, Brenda, treated me with courtesy & kept me fully informed. More

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Great service I went today for my 15,000 mile service, and they took great care of me and my car. Friendly and clear. I appreciated the table area to work on my lap I went today for my 15,000 mile service, and they took great care of me and my car. Friendly and clear. I appreciated the table area to work on my laptop. More

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