Brenda Nappi | Page 19

Great First Impression .....but, that's about it I really appreciate how attentive and professional Yusef is whenever I come. He greets me by name every time I come and is super friendly. Now, if onl I really appreciate how attentive and professional Yusef is whenever I come. He greets me by name every time I come and is super friendly. Now, if only the people inside were just as friendly and attentive. When I went inside, I had to stand there for a few mins before I was even acknowledged. I would understand if everyone was on the phone, but some people were just typing on the computer. I realized that they were concentrating, but I worked in customer service as well. I takes a few seconds to say "Hi, I'll be with you in one moment." Unfortunately, that happens every time I go there. It would be such a great experience if I only had to deal with Yusef, and not the others inside. More

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Wanted to say Thank you to Brenda,Yusef,Chase and Jerome for being the best group of people to do business with at KIA Autosport of Columbus Ga. My visits are always a pleasure and seeing them makes it even for being the best group of people to do business with at KIA Autosport of Columbus Ga. My visits are always a pleasure and seeing them makes it even better. More

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Brenda has always been helpful and transparent on the timely on the service responses. I appreciate the time and scheduling she provides especially since i have to travel a lot with my job. I appreciate timely on the service responses. I appreciate the time and scheduling she provides especially since i have to travel a lot with my job. I appreciate receiving my car back cleaner than i brought it in. More

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I love the employees at this dealership, to name a few Yusef Johnson, Brandi Nappi & Terry Hancock always welcome me in with a smile and are so VERY helpful! I will never go anywhere else. Yusef Johnson, Brandi Nappi & Terry Hancock always welcome me in with a smile and are so VERY helpful! I will never go anywhere else. More

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Yusef Johnson is a excellent employee who helps me each time I arrive at Kia. Always pleasant and make the experience wonderful. I would recommend this dealership for anyone seeking a professional and help time I arrive at Kia. Always pleasant and make the experience wonderful. I would recommend this dealership for anyone seeking a professional and helpful environment. More

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Yousef Johnson hands down has to be the most polite sweetest person I have ever encountered always smiling always happy and ready to help with any questions really awesome spirit sweetest person I have ever encountered always smiling always happy and ready to help with any questions really awesome spirit More

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Superior Customer Service The Team worked professionally in getting me in and out in a timely manner. Service Advisor, Brenda, treated me with courtesy & kept me fully informed The Team worked professionally in getting me in and out in a timely manner. Service Advisor, Brenda, treated me with courtesy & kept me fully informed. More

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Great service I went today for my 15,000 mile service, and they took great care of me and my car. Friendly and clear. I appreciated the table area to work on my lap I went today for my 15,000 mile service, and they took great care of me and my car. Friendly and clear. I appreciated the table area to work on my laptop. More

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Patients and easy to work with. They gave me time to make my choice. Ready the vehicle and paperwork on time for me to leave my choice. Ready the vehicle and paperwork on time for me to leave More

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Outstanding Service Department We needed to bring our Suzuki in for a recall-related service, and they were great. Because we came from 85 miles away, we couldn’t leave it overnigh We needed to bring our Suzuki in for a recall-related service, and they were great. Because we came from 85 miles away, we couldn’t leave it overnight (the service was expected to take several hours), but they promised to have it back that day, and did, even though they encountered some serious rust-related problems under the car. Brenda at the service desk, and the shuttle driver (whose name I don’t remember) were supremely helpful and courteous, and made our day in Columbus a good experience. More

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