Brenda Nappi
Brenda Nappi at Kia AutoSport Columbus

Brenda Nappi | Page 5

Service Advisor

Kia AutoSport Columbus

7041 Whittlesey Blvd
Columbus, GA 31909

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Brenda Nappi

August 23, 2023

Dealership Rating
Employee Rating

It was a good experience both of my cars the showroom was nice and the employee’s were nice and friendly and they were also faster than they quoted me More

by Hoskinspamela1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Radney

Sep 12, 2023

Kia AutoSport Columbus responded

Thank you so much for your review, Pamela! We are so glad to hear that we were faster than your promise time. We take pride in our customer service, if there's anything else we can do, please let us know.

August 16, 2023

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Very clean facility and the staff is very knowledgeable and helpful. Service is always great. More

by nomiealex01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Yusef Johnson , Kaylyn Hoggatt, JAMES (JIM) ORR

Sep 12, 2023

Kia AutoSport Columbus responded

Thank you for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

August 10, 2023

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This is the 3rd Kia I have purchased since 2012…. I have always been happy with my car , and the service d er part ment is just super!! It’s always service with a smile & attention to detail! And, More

by Papeandtutu
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Lee , Bill Coleman, Tyler Reynolds

Sep 12, 2023

Kia AutoSport Columbus responded

Thank you for your kind words, your feedback means the world to us. We will continue to walk the extra mile to exceed your expectations. We are thankful for you and your business. If you ever have any questions or concerns, please let us know.

July 29, 2023

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Very courteous, and always concerned about the needs of their customers. They work hard to resolve all issues and always end up with a positive result. I am very pleased to be a customer of Kia. More

by therealrangerjoe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Yusef Johnson, Chris Arevalo, Natasha Bennefield , Makenzie Johnson, JAMES (JIM) ORR, Gary Wade

Sep 12, 2023

Kia AutoSport Columbus responded

We are so happy to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.

May 31, 2023

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Awesome job as usual, they beat the estimated wait time and answered thoroughly all the questions I asked. More

by Tjc0006
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2023

Kia AutoSport Columbus responded

Thank you so much for your review! We are so glad to hear that we met your promise time. We take pride in our customer service, if there's anything else we can do, please let us know.

May 02, 2023

Dealership Rating
Employee Rating

I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir More

by steveandkay
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Lee

April 21, 2023

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Brenda did an awesome job taking care of maintenance on my 2017 Kia. we were well taken care of by the whole Kia staff. Thanks , Dennis Thurston More

by dondar76
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Recommend Dealer
Yes
Apr 21, 2023

dondar76 responded

Great job

April 15, 2023

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Brenda Napi at the Kia Auto and all the service Associates are friendly,proffesinal and give EXCELLENT SERVICE.They valued each and every customers. Received a WOW MOMENTS because all of my questi More

by Betty
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Recommend Dealer
Yes

March 31, 2023

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My car drove and looked brand new after the service. Great experience. Thank you Kia More

by Carl
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Recommend Dealer
Yes
Apr 05, 2023

Kia AutoSport Columbus responded

Thank you, Carl, for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

March 28, 2023

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Great service and quality, Brenda is the best! ! Never had a problem with their staff More

by jamesgblakely1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Kia AutoSport Columbus responded

Thank you, James for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

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