Brenda Nappi | Page 6
Service Advisor
Kia AutoSport Columbus
7041 Whittlesey Blvd
Columbus, GA 31909
225 Reviews
Write a Review225 Reviews of Brenda Nappi
January 03, 2023
Exceptional customer service from the beginning to the end. Highly recommend this dealership for a wonderful purchasing experience. The most wonderful thing is that the entire team from sales to service end. Highly recommend this dealership for a wonderful purchasing experience. The most wonderful thing is that the entire team from sales to service treat you like they actually want you to keep coming back to them. Based on the exceptional customer CARE from Kia in Columbus, GA, I just purchased my second Sorento. Kevin Mosley, my sales representative, was very knowledgeable about the vehicle. He patiently walked me through the operation of the vehicle - taking time to preset some of the controls for me (I'm a non tech-savvy senior, so I truly appreciated his help). He left me feeling very confident, that if needed, he'd be happy to further assist me beyond the sale, however, he was so thorough, I don't think I'll need further assistance. Thanks for a wonderful buying experience. J. Forte Midland, GA More
Other Employees Tagged: Melanie Lee, Kevin Mosley , GUY MARTIN
October 19, 2022
Very satisfied with my sales agent Chris Shult, he took the time to hear me out and connect first with my needs before proceeding to walk me thru a car that would meet what I was looking for. Thank you Chr the time to hear me out and connect first with my needs before proceeding to walk me thru a car that would meet what I was looking for. Thank you Chris! More
Other Employees Tagged: Chris Shult
September 15, 2022
Brenda is an excellent service advisor. She truly cares about her customers. She made an appointment for my Kia in a timely manner. I didn’t have to wait any longer than she told me that She truly cares about her customers. She made an appointment for my Kia in a timely manner. I didn’t have to wait any longer than she told me that I would. More
September 08, 2022
As always, I received great service at Kia AutoSport Columbus. Brenda is always amazing and a pleasure to do business with. She is forthcoming with all recommended service for my car and accurate with Columbus. Brenda is always amazing and a pleasure to do business with. She is forthcoming with all recommended service for my car and accurate with the estimated time to completion. If anything does come up that requires more time, she is always great at keeping me informed. I also love the area that is set up for customers to set up a laptop to work if needed. This makes my maintenance trips much more convenient. Keep up the great work! More
August 31, 2022
They were very helpful from the time I arrived. Very polite and organized, quality work. Very polite and organized, quality work. More
Other Employees Tagged: Yusef Johnson
August 30, 2022
Going to AutoSport for service is a very pleasant experience. They greet you my name when you drive in. Brenda was my service contact person on this visit and she was attentive and listened to my con experience. They greet you my name when you drive in. Brenda was my service contact person on this visit and she was attentive and listened to my concerns. I had a good understanding of the time it would take for the service and the approximate cost. The ease of making an appointment made it worthwhile using the appointment system. It allows them to concentrate on you, the customer. Thanks to Brenda and to Too Tall. More
Other Employees Tagged: Too Tall
August 06, 2022
Brenda has been my service advisor since 2013! She always gets the jobs done accurately and timely. I trust her completely with my vehicle services and repairs. Always a great service experience! She always gets the jobs done accurately and timely. I trust her completely with my vehicle services and repairs. Always a great service experience! More

