Brenden Shaw
Brenden Shaw at INFINITI of Kansas City

Brenden Shaw | Page 2

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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62 Reviews
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62 Reviews

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62 Reviews of Brenden Shaw

March 01, 2023

Dealership Rating
Employee Rating

Quick to the point negotiation. Honest about pricing of vehicle. Easy to approach and availability of sales staff was helpful. Rich was awesome and very helpful. Very responsive to More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek , Rich Duvall

Mar 03, 2023

INFINITI of Kansas City responded

Lindsey. Thank you for taking time to leave us a review of Rich and our dealership. We appreciate your business.

January 31, 2023

Dealership Rating
Employee Rating

Highly recommended for fast reliable oil change service. My appt was on time and professional experience More

by jLennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department and dealership. We really appreciate it.

January 21, 2023

Dealership Rating
Employee Rating

Everyone was friendly and knowledgeable about all aspects of every car we looked at. Great experience!! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

INFINITI of Kansas City responded

Carrie. Thank you for taking the time to leave us a review of your experience at our dealership. We really appreciate it and appreciate your business.

December 23, 2022

Dealership Rating
Employee Rating

Infiniti of KC has always done a great job servicing my cars! I have two Infiniti’s because Dave Grooms is the best service advisor I have ever known!! More

by Kris Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms, Spencer Cassidy

Dec 27, 2022

INFINITI of Kansas City responded

Kris. Thank you for taking time to leave us a review of our service department and specifically Dave Grooms. We really appreciate it.

November 29, 2022

Dealership Rating
Employee Rating

I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate k More

by Sara L
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms, Spencer Cassidy

Dec 01, 2022

INFINITI of Kansas City responded

Sara. Thank you for taking time to leave us a review of our service department. We are happy that you had a great experience and appreciate your business.

November 17, 2022

Dealership Rating
Employee Rating

Everyone friendly and helpful to each other so the customer is taken care of quickly. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms

Nov 21, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 16, 2022

Dealership Rating
Employee Rating

JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. More

by jlawrencecashen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms, Spencer Cassidy

Nov 21, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 02, 2022

Dealership Rating
Employee Rating

Longtime customer, awesome service, nice facility, friendly staff, highly recommended. They get a 5 star dealership rating from me. More

by mark.pledger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

INFINITI of Kansas City responded

Mark. Thank you for taking time to leave a review of Brenden and our service department. We appreciate it and appreciate your business.

October 22, 2022

Dealership Rating
Employee Rating

I came to the dealership to get an alignment. The Service Representative told me the wait would be around two hours. I decided to look around at the cars in the showroom. Todd noticed me and aske More

by Charnesha Hinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Beal, John Cuezze

Oct 26, 2022

INFINITI of Kansas City responded

Thank you Charnesha. We appreciate your business.

October 16, 2022

Dealership Rating
Employee Rating

This is my absolute favorite dealership that I have ever been to, the staff is unbelievable ; super nice, feels good to go to this service department! And Brendan is by far the best service guy i have ever More

by Bradshawfund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department and our Brendan. We appreciate your business.

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