Brenden Shaw
Brenden Shaw at INFINITI of Kansas City
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Brenden Shaw | Page 3

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Brenden Shaw

June 30, 2022

Dealership Rating
Employee Rating

Love this dealership, they always take care of my ridiculous requests with a smile. Brendan always answers my emails which saves me a phone call which I love. More

by russtoleum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Brendan and our service department. We appreciate it and appreciate your business.

June 06, 2022

Dealership Rating
Employee Rating

This is a great place to do business with. They have a very professional atmosphere and an incredible waiting area. More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Spencer Cassidy

Jun 06, 2022

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of our dealership and service department. We really appreciate it and appreciate your business.

May 22, 2022

Dealership Rating
Employee Rating

I have been a loyal customer for the past seven years. By far, the best dealer and service center I have ever experienced. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Spencer Cassidy , Mike Russell

May 25, 2022

INFINITI of Kansas City responded

Amanda. Thank you for being a loyal customer and taking the time to leave us a review of your most recent experience at our dealership with or service department. We appreciate your business.

April 25, 2022

Dealership Rating
Employee Rating

Quick , Phenomenal , Kind , Courteous , Knowledgeable , concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly More

by Anthony Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Spencer Cassidy

Apr 26, 2022

INFINITI of Kansas City responded

Anthony. Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate your business.

April 20, 2022

Dealership Rating
Employee Rating

Great place to wait while your vehicle is being serviced. Brenden and his associates are friendly and professional. More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 26, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We are happy that Brenden was able to provide great service. We appreciate your business.

April 16, 2022

Dealership Rating
Employee Rating

This is a very professional looking dealership with an incredible waiting area for customers to enjoy while their vehicles are being serviced. The workers there are very friendly and professional. I would More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2022

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We appreciate it and appreciate your business.

April 15, 2022

Dealership Rating
Employee Rating

Gas lid actuators are not a $390 service. Found OEM or equivalent for $30-$90 online. More

by Gspotrobbery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 22, 2022

INFINITI of Kansas City responded

We are sorry we were not able to deliver a better experience.

April 05, 2022

Dealership Rating
Employee Rating

The level of professionalism, Expertise friendly engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with More

by bernard24b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

INFINITI of Kansas City responded

Bernard. Thank you for taking time to leave us such a wonderful review. We really appreciate it and nothing makes us happier than hearing from our customers that they had a great experience. We look forward to working with you for years to come.

Apr 05, 2022

bernard24b responded

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret. You’re worthy. Thank you

March 28, 2022

Dealership Rating
Employee Rating

I have worked with Brenden in the service department many times and provides great customer service. More

by janine.r.sattler
Recommend Dealer
Yes
Mar 30, 2022

INFINITI of Kansas City responded

Janine. Thank you for taking time to leave us a review of Brenden and our Service Department. We appreciate it and we appreciate your business.

February 05, 2022

Dealership Rating
Employee Rating

My experience with INFINITI of Kansas City, Elevated Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentive More

by Therese Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Webb, John Cuezze , Rich DuVall

Feb 09, 2022

INFINITI of Kansas City responded

Therese. Thank you for taking time to leave us a review of our dealership. It is great to hear that you had a great experience. We appreciate the details you left and appreciate your business.

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