Brent Beck | Page 9

Great customer service and professional attention to detail. All parts of the purchase was pleasant and under no stress. Operating parts of the car were fully explained and a detailed follow up was of detail. All parts of the purchase was pleasant and under no stress. Operating parts of the car were fully explained and a detailed follow up was offered.. Great job by all!! More

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I have been a customer of Subaru Superstore in Chandler, AZ, for at least 3 cars. From my service rep, Adam, to my super salesman, Ron, I feel they care about me as a person as well as a consumer. AZ, for at least 3 cars. From my service rep, Adam, to my super salesman, Ron, I feel they care about me as a person as well as a consumer. More

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From David Griffin - Internet/Fleet Manager to Brent in Finance & finally Darrin - Delivery Specialist, the entire process was a complete pleasure. My first Subaru purchase was effortless, and would defin Finance & finally Darrin - Delivery Specialist, the entire process was a complete pleasure. My first Subaru purchase was effortless, and would definitely recommend them to anyone considering their next auto purchase. Efficient, informative & no hassle. A++++ More

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Steve Bollman and his crew work magic and were such a pleasure to work with! No pressure, no stress. The whole process was like a friend just got us a new car. He went above and beyond, we are so happy w pleasure to work with! No pressure, no stress. The whole process was like a friend just got us a new car. He went above and beyond, we are so happy with our new Subaru! Many thanks to Steve, Brent, Dustin, and Greg for making a new Subaru so effortless! More

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We have lived in the Valley for over 30 years and during that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experi that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experience at the Subaru Superstore was far and away the easiest and most pleasant we have had so far. This is how the car purchasing experience SHOULD be. David Griffin (Griz), our salesperson, was knowledgeable, helpful, and very laid back. No high pressure here! He patiently let both my wife and I test drive the vehicle on two separate visits. He didn’t even try to lay the “what can I do to sell you a car today” line on us! He sent us home with a quotation with all the details spelled out in writing and a final bottom line price, so there were no surprises. I had naturally looked the car up on Edmunds, and the price Griz gave us was so good, I didn’t even quibble (that’s a first!!) At purchase time, Brent Beck helped us with our finances and he continued the level of professionalism and low pressure that Griz showed us (at other dealerships, the transaction with the finance person felt like an arm-wrestling match!! Not so with Brent, he was great). Darrin walked us through all the features of the car (and these days, there are A LOT of features) and made sure that all our questions were answered before we drove the vehicle off the lot. Chandler Subaru has also followed up with me several times since the purchase, making sure that all our questions were answered and that we were satisfied. Subaru offers a follow-up meeting (which they call “Love Encore”, a rather amusing name) two weeks or so after the purchase. This is a meeting to go back over the features of the car and answer any questions that have come up. Dustin Fleger met with me and fully met the high standards that Griz, Brent and Darrin had established. He was knowledgeable and friendly. The experience we had with Subaru Superstore of Chandler is a textbook example of how you generate repeat business. More

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Tom is very knowledgeable. He did not steer us to the most expensive option but made a great match between our needs and the certified pre owned car we did end up buying. He continues to provide support most expensive option but made a great match between our needs and the certified pre owned car we did end up buying. He continues to provide support after sale, answering calls and questions. Subaru offered a fair price and the car quality is meeting all our expectations More

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Great sales rep! Followed up promptly and with great information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! More

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Left a different dealer (Auto Nation Subaru) after getting low-balled on my trade in. Got a fair price for my trade in and a great deal on a new Subaru. Everyone at the dealership was friendly and getting low-balled on my trade in. Got a fair price for my trade in and a great deal on a new Subaru. Everyone at the dealership was friendly and courteous. It's a longer drive for me but well worth my time and effort. I'll be back in 20 years when I need to replace the Subaru!! ;-) More

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If you are looking for a fantastic experience, go see Steve Bollman at Subaru Superstore! He was referred to me by a family member and I see why! The entire buying experience from walking in the door a Steve Bollman at Subaru Superstore! He was referred to me by a family member and I see why! The entire buying experience from walking in the door and through financing with Brent was a pleasurable experience. I never once felt pressured. This is my first Subaru so Steve took the time to answer any/all questions. I could not be happier with my car. Five-star treatment! More

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Johnnie was excellent! He facilitated my purchase and the entire process quick and effortless. I would recommend John to whom ever I know, without any concern. Johnnie was fantastic! entire process quick and effortless. I would recommend John to whom ever I know, without any concern. Johnnie was fantastic! More

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