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Brentley Chavez
Brentley Chavez at Big Star Hyundai

Brentley Chavez

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

2.0
5 Reviews
2.0

5 Reviews

Write a Review

5 Reviews of Brentley Chavez

March 06, 2024

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Employee Rating

I would never refer anyone or go back to this dealership. Read every word in contract and make sure you know what ur signing More

by ajhernandez8384
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Valor Ojeda

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Mar 07, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

December 31, 2023

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The atención was great and service as well . I will recomend this institution to all my friends and family More

by paul.pagan2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Cauich, Sean Opersteny, Hector Briseno, Sam Caldwell, Celcilia Garcia, Jesus Campos, Eric Chairis, Bridget Gutierrez , zzValerie zzPaniagua

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Jan 02, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional experience for you. We are honored that you chose Big Star Hyundai

December 20, 2023

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I bought a nice used car from this dealership. No with that said, my buying experience was a joke. I traded in my Mercedes for a Jeep. I was cleaning out the old car and left everything in my ce More

by airborne8766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 28, 2023

Big Star Hyundai responded

Thank you for your feedback. We are happy that were able to locate your items in the make-ready department lost & found and return them to you. It is not uncommon for customers to temporarily forget about personal items left in trade-ins. Sorry to hear that Brantley did not respond to you right away about this. In regard to the payment, the reason was explained and mutually agreed to before signing. We hope your purchase brings you many, many miles of enjoyment. Gabriel Cruz, General Sales Manager.

Dec 28, 2023

airborne8766 responded

The payment was not explained to me. I made a deal with Luis Delcid, sales manager. Then Randol Manjarrez decided to change the payment amount. BAD BUSINESS DEAL Gabriel Cruz!!!!

December 15, 2023

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Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa, Maria Cauich, Hector Briseno, Nick Hernandez, Sam Caldwell, Celcilia Garcia, Jesus Campos, Eric Chairis, Bridget Gutierrez

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Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 13, 2023

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Employee Rating

Trying to reach your dealership last 5 days for my buyers copy but no one pick up the phone More

by FAHADMAHBUB11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maria Cauich, Hector Briseno, Nick Hernandez, Sam Caldwell, Celcilia Garcia, Jesus Campos, Alex Jones, Eric Chairis , zzRodrigo zzBeltran

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Sep 13, 2023

Big Star Hyundai responded

Thank you for your feedback. We are sorry to hear that you have not been able to get through to anyone. Not to make excuses, but we just moved our operations to a new building and there may be connectivity issues we are unaware of. Please reach out to me directly with your best contact information and we will get you taken care of right away. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

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