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Bret Hines
740 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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740 Reviews of Bret Hines
April 21, 2018
Amazing. Everytime! Brett Hines, my service advisor has always taken care of me the past 4 years, whether it be with my old BMW or the new one we purchased. Service time Brett Hines, my service advisor has always taken care of me the past 4 years, whether it be with my old BMW or the new one we purchased. Service time is always in and out - I ask for a loaner and they are super great about providing one (no questions asked). I love the feature of knowing our names and information as soon as we pull up, which means less waiting around. I have dealt with plenty of dealerships, and Rallye BMW has always lived up to its great reputation!!!! I love the brand and love this dealership even more! More
by christy.fu16
Verified Customer
April 19, 2018
Very professional I was a customer with Habberstad BMW and was not happy with their serviced and just switched to Rally and very pleased, and how professional they are. I was a customer with Habberstad BMW and was not happy with their serviced and just switched to Rally and very pleased, and how professional they are. More
by MIROINT
April 18, 2018
my service was not done correctly Fog light was not replaced and vechile is showing service is still due but the service is great everyone is friendly and was also very helpful fixing Fog light was not replaced and vechile is showing service is still due but the service is great everyone is friendly and was also very helpful fixing what wasn’t fixed the first time More
by JV7386
April 15, 2018
Always Great Service!!! Rallye Service is the best! Upon arrival they are always quick to have loaner car ready & they get the job done quickly! Car is spotless upon return! Rallye Service is the best! Upon arrival they are always quick to have loaner car ready & they get the job done quickly! Car is spotless upon return! Having car serviced at Rallye is always a pleasurable experience!! Highly recommend!!! More
by CALinker
April 11, 2018
Car inspection and maintenance Everyone at the dealership was very friendly and accommodating. I was immediately greeted and taken care of. They gave me a very clean loaner as reque Everyone at the dealership was very friendly and accommodating. I was immediately greeted and taken care of. They gave me a very clean loaner as requested. They even offered me free bottled water and coffee. When i got a call saying mycar was readg for pickup, they reviewed everything they did. More
by ARIANNA.KURTIN
April 06, 2018
Battery replacement service Scheduled a appointment and was provided a loaner even though didn't need. Waited approximately 3hour for my battery replacement and received a free w Scheduled a appointment and was provided a loaner even though didn't need. Waited approximately 3hour for my battery replacement and received a free wash after it all done. One of the best BMW service center I been to so far. More
by JASONC525
April 02, 2018
Excellent Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank you again for the great service you provide More
by mll
April 02, 2018
Enjoyed doing business with them. Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I wa Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I was very impressed. Service advisor was very helpful and accommodating. More
by akbokhari
Other Employees Tagged: Darren Thomsen
March 29, 2018
Car serviced in time promised All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work wit All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work with! More
by LORIEDALTON10
March 27, 2018
Best Customer Service All Around Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they are. YOU ARE THE BEST, keep it up! More
by MELISSA.N.FUENTES
Other Employees Tagged: Pierre Abizeid
