Brett Bales | Page 10

Checked multiple dealerships, Pappas was #1 by far! I came in looking for a used vehicle I had seen on autotrader, and was greeted by Megan who was absolutely courteous and immediately called for a sale I came in looking for a used vehicle I had seen on autotrader, and was greeted by Megan who was absolutely courteous and immediately called for a sales staff member to come assist me. After it became evident that everyone on the clock was with another customer, Ryan Clintsman approached me before the start of his shift to help me find my vehicle so I wasn't waiting for too long. He took me on a ride through the lot to look for the car, and when neither of us could spot it, went above and beyond to make sure I got to see it. After expressing some of my concerns, he suggested another vehicle and took me to see it. despite being a little older and higher mileage than I originally wanted, he knew (and showed me) that it was in better condition with a better maintenance history, and about $2000 cheaper! He was honest and upfront with everything about both vehicles, answered every question I had, and ultimately sold me my Chevy Equinox! Brett Bales, who helped me with the finances, was also exceptional in his service, showing me every option available to me for both payment and maintenance plans and explaining everything in a way that I could understand. Now, after a 900 mile trip back to school, I couldn't be happier with my purchase and am extremely glad I decided to get my car at Pappas Toyota :) More

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Awesome service James gave us immediate attention and worked hard to get us the vehicle that I wanted. Brett Bales also worked hard getting us the financing that we James gave us immediate attention and worked hard to get us the vehicle that I wanted. Brett Bales also worked hard getting us the financing that we needed. Highly recommend this dealership More

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Great Customer Service!!!! GREAT CUSTOMER SERVICE!!! David went out of his way to help me find my new truck. Not to many sales guys go out of their way to follow up with you on GREAT CUSTOMER SERVICE!!! David went out of his way to help me find my new truck. Not to many sales guys go out of their way to follow up with you on their days off. Keep up the good work! More

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Very professional. They have great people and great cars. 1st was a 2007 Prius and now a 2019 Prius. Best cars on the market today and the best people They have great people and great cars. 1st was a 2007 Prius and now a 2019 Prius. Best cars on the market today and the best people More

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Great job! Thank you Tim & Brett. I would not be buying the 5th vehicle from this dealership if I was not satisfied with the sales and service. Thank you Tim & Brett. I would not be buying the 5th vehicle from this dealership if I was not satisfied with the sales and service. More

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Outstanding experience. I had an outstanding sales experience. This was my third vehicle purchased from Pappas Toyota but my first experience with this sale person. Tim is I had an outstanding sales experience. This was my third vehicle purchased from Pappas Toyota but my first experience with this sale person. Tim is s wonderful addition to the dealship. He is smart, knowledgeable and very personable. I will be recommending him to others in the market for a new Toyota. More

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Brett was a huge help! We had been working with another sales rep (Kari Jackson), but on the day that we were ready to buy, she was off. Kari came in anyway to get our paper We had been working with another sales rep (Kari Jackson), but on the day that we were ready to buy, she was off. Kari came in anyway to get our paperwork ready, and she asked Brett to assist us once we arrived. He was fantastic! He was just as friendly, courteous and helpful to us as if he had been the one to sell us the car. It's a reflection of the staff at Pappas Toyota, and we would buy here again in a heartbeat. More

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Super attentive to my needs I went to Pappas to research Toyota SUVs and cars and was initially interested in the Highlander. I change my mind on how to achieve my vehicle needs I went to Pappas to research Toyota SUVs and cars and was initially interested in the Highlander. I change my mind on how to achieve my vehicle needs and decided to buy one used car and one new. I bought a 2010 Acura MDX to handle my SUV needs (which are minimal) and a Toyota Camry for my main driving needs. Neil was excellent the entire time, which was several weeks and probably 4 visits to the dealership. Financing was great and I really like the extra warranty on the Camry. I highly recommend Neil for anyone needing a car. More

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