Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson | Page 14

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
210 Reviews

Languages Spoken

English English

4.9

210 Reviews

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210 Reviews of Brett Benson

November 14, 2024

Dealership Rating
Employee Rating

Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brenda Rosas , Do Young Kim

Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 09, 2024

Dealership Rating
Employee Rating

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Max Coker, Josue Cruz, Brenda Rosas, Luis Elizondo, Braylon Boudreaux , Brenda Granillo, Cameron Harris, Melissa Lang

Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 03, 2024

Dealership Rating
Employee Rating

Salesman did not communicate well during the deal. He went back and forth to his ‘manager’ more times than were necessary. It was infruriating! More

by jolynn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaac, Jason, Clarence, and Teresa

Nov 08, 2024

Grand Prairie Ford responded

Thank you for taking the time to share your experience. We apologize for the frustration you encountered due to the lack of communication during your deal. It’s important to us that our customers feel informed and valued throughout the purchasing process. To address your concerns directly, we encourage you to contact Maricela Vera at Mvera01@vtaig.com. She is dedicated to improving our customer service and would appreciate the opportunity to discuss your experience further. Thank you for bringing this to our attention, and we hope to resolve this for you.

November 01, 2024

Dealership Rating
Employee Rating

Good team. Ready to sell! Felt very welcomed. Definitely will be back for my next purchase! More

by joeltrevino092391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux , Jose Pacheco

Nov 04, 2024

Grand Prairie Ford responded

Thank you for your fantastic feedback! We're so glad to hear that our team made you feel welcomed and ready to assist you. We look forward to helping you with your next purchase! Safe travels until then!

October 27, 2024

Dealership Rating
Employee Rating

Everyone was very attentive and friendly. The customer service was great. My overall experience was excellent! I will definitely return to GPF in the future! More

by ruby.jaimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Oct 29, 2024

Grand Prairie Ford responded

Thank you so much for your wonderful review! We’re delighted to hear that our team provided you with attentive and friendly service. Your satisfaction is our priority, and we can’t wait to welcome you back in the future! Safe travels until then!

October 25, 2024

Dealership Rating
Employee Rating

Very helpful sales team and purchase was very fast to sign. We knew what we wanted and they had it. More

by Carlos Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Grand Prairie Ford responded

Thank you for sharing your experience! We're delighted to hear our sales team could help you find exactly what you wanted and make the purchase process quick and easy. Enjoy your new vehicle, and we’re here for you anytime you need us!

October 18, 2024

Dealership Rating
Employee Rating

Very nice people to work with and nice atmosphere. No high pressure tactics, overall great experience More

by rda2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brenda Rosas

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're glad to hear that you enjoyed a relaxed and positive experience with our team. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Dealership Rating
Employee Rating

Everyone was willing to help and came looking for a deal and Giovanny definitely made it work More

by piter73monterrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanny

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that our team was eager to help you find a great deal and that Giovanny played a key role in making it happen. Our goal is to ensure a positive experience for all our customers, and it’s wonderful to know we succeeded in your case. If you have any more questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!

October 13, 2024

Dealership Rating
Employee Rating

Jose Pacheco is first rate. He was WONDERFUL from start to finish! He was kind, helpful, informative, honest, and the best car salesperson I’ve ever worked with! More

by DECEMBERBOYD12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux , Jose Pacheco FIVE STARS

Oct 15, 2024

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jose provided you with such a wonderful experience. His dedication to kindness, honesty, and customer service truly makes him stand out. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle!

October 13, 2024

Dealership Rating
Employee Rating

Great customer service. Lily our sales representative was outstanding and made sure we left satisfied. More

by Julian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brandon Flem , Lily

Oct 15, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lily provided you with outstanding customer service and ensured your satisfaction. We appreciate your feedback and look forward to serving you again in the future!

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