Brett Lloyd | Page 9
General Manager
Southern Buick GMC Greenbrier
1300 South Military Highway
Chesapeake, VA 23320
Dealership Experience
6 yrs, 10 mos
Industry Experience
24 yrs, 9 mos
110 Reviews
Write a Review110 Reviews of Brett Lloyd
August 10, 2024
Great place, great service, great people. Always with the customer in mind, you will be pleased Always with the customer in mind, you will be pleased More
Other Employees Tagged: Adam Burtner, Mikul Brown, Cynthia Adams , Jessie Bell, CJ Burns, Jay Cunnigham, Justyn Makley
July 20, 2024
My service advisor was Sean. My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communi My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communication. He did not make any efforts to update me about my vehicle and lied to me about the progress of sending information my warranty company asked for. Only untill i reached Alexandria from GMC service did i actually receive help and updates to my vhecile. Sean kept me in the dark for 3 weeks with multiple missed calls and texts. The length of time my vehicle was in the shop was acceptable given the backlog of broken kia's but the blatant lying and weeks of no contact is not. I will never come to this dealer again or refer anyone here.I appreciate alexandria's help however, she went above and beyond in providing me with a clear ETA for repair and a rental car even though she doesnt even work at the Kia Service dept. More
Other Employees Tagged: Sean, Alexandria
July 05, 2024
Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience Buick gmc greenbrier and enjoyed my experience More
Other Employees Tagged: Winston Whitehurst, D'Aundre Whitfield, Jeff Owens, Bryan Hunt , Jay Cunnigham, Justyn Makley, Richard Potts, Heather Prince, Courtney Thompson
June 21, 2024
very easy company to work with. i recommend all my friends and family. they always leave me with a smile i recommend all my friends and family. they always leave me with a smile More
Other Employees Tagged: Winston Whitehurst, Derrick White, Adam Burtner, Cynthia Adams, D'Aundre Whitfield, Shanell Nimmo, Jeff Owens, Bryan Hunt , Jay Cunnigham
June 08, 2024
It was a positive experience. I enjoyed the service and customer service. It was good I enjoyed the service and customer service. It was good More
Other Employees Tagged: Bryan Hunt , Jay Cunnigham
June 08, 2024
Walk-in was easy, efficient and pleasant. The wait time was excellent and relatively short. I was kept informed of the progress. I was quickly informed of additional needs. I was 100% satisfi The wait time was excellent and relatively short. I was kept informed of the progress. I was quickly informed of additional needs. I was 100% satisfied with the service and positive and pleasant interaction and customer service personnel. Thank you and keep up the outstanding service. More
Other Employees Tagged: Bryan Hunt , Jay Cunnigham
June 02, 2024
The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More
Other Employees Tagged: Mikul Brown , Richard Potts, Heather Prince
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