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Brett Mathis
354 Reviews
My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
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354 Reviews of Brett Mathis
November 08, 2020
Love sunset ford service department.Service technicians are polite and professional!! They keep me up to date when my vehicle will need its next milestone for servicing!! are polite and professional!! They keep me up to date when my vehicle will need its next milestone for servicing!! More
by KEMASAN
Verified Customer
November 07, 2020
Brett is an asset for you guys. Thanks for the great service! Will be back for sure! Service shuttle dropped me off and picked me back up. Customer service is a priority of Sunset. service! Will be back for sure! Service shuttle dropped me off and picked me back up. Customer service is a priority of Sunset. More
by C03bra-jeremy_k
Other Employees Tagged: Rick Garcia
November 06, 2020
Was a very good experience. All questions answered and great costumer service. I will bring my business to your establishment. Brett Mathis was great to deal with. great costumer service. I will bring my business to your establishment. Brett Mathis was great to deal with. More
by LARRYBRAYMILLER
October 31, 2020
It was a pleasure to deal with Sunset Ford. I was treated very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. More
by CHRISTINE0525
Other Employees Tagged: Cody Stefanus
October 31, 2020
Friendly and everyone helpful...the dealership is exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... More
by Bob.wilshusen
Other Employees Tagged: Cory Pupillo, Justin Heutel , Pandora Cheatham, Howard Wood
October 29, 2020
Brett was friendly, quick and efficient. He told me all the possibilities that could be the problem and when he found out the actual cause of my problem he called to inform me and he was able to fix it qui the possibilities that could be the problem and when he found out the actual cause of my problem he called to inform me and he was able to fix it quickly. More
by Gary
Other Employees Tagged: Jenn Hall , Doug Fitzgerald
October 23, 2020
25 words is not enough to explain all the issues. So I will summarize. Unattenative, rude, prolonged work, poor work. 1st time Ford, last time. will summarize. Unattenative, rude, prolonged work, poor work. 1st time Ford, last time. More
by silentknight
Other Employees Tagged: Lonnie Pope
October 22, 2020
Quick, courteous, took care of what I went in for in reasonable amt of time. Suggested other service needs, gave info and estimate but not pushy about getting it done. reasonable amt of time. Suggested other service needs, gave info and estimate but not pushy about getting it done. More
by RANDYCGENTRY
October 16, 2020
You have an excellent staff of techs that are, friendly and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehi and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehicles we own. More
by fast70429
Other Employees Tagged: Terry Konkel, Brian Noeth, Mark Erickson, Gary Ray , Joe Glosemeyer, Jim McConnell, Christopher Schmelig, Michael Sensmeyer
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