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Brett Mathis
354 Reviews
My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
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354 Reviews of Brett Mathis
Verified Customer
July 20, 2023
The staff in the service department at Sunset Ford were friendly and very helpful with setting up and completing recall work on both of our vehicles. We especially liked utilizing the pick up/drop off ser friendly and very helpful with setting up and completing recall work on both of our vehicles. We especially liked utilizing the pick up/drop off service. More
by jsshawcross
July 15, 2023
Service writer Bret was very thorough and a good communicator. Car was fixed right and runs perfectly. When the car was dropped off the service, writer walked around the car to look for any existing communicator. Car was fixed right and runs perfectly. When the car was dropped off the service, writer walked around the car to look for any existing damage, which there was none. When I went to pick the car up. There was a dent on the hood that was not there before the car was dropped off. I went back in to the service department to report it and everyone had already went home. I called the next day and left a message and no one returned the call to follow up. I guess I will have the dent fixed myself. Not happy with the outcome. More
by valenb26
July 07, 2023
Good dealership good people good service. Have been using sunday Ford over 30 years now Have been using sunday Ford over 30 years now More
by PAUL.HENGSTENBERG
Other Employees Tagged: Keith Boerding
June 23, 2023
Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding. Leah Hummel also terrific and Gary Ray in parts department is outstanding. More
by gtadams3
Other Employees Tagged: Gary Ray, Leah Hummell
June 22, 2023
Is always backed up. You have to go on a 2-3 week waiting list. No rentals while you wait. After 4 times in 6 mo the car has been in and still throwing codes and engine l You have to go on a 2-3 week waiting list. No rentals while you wait. After 4 times in 6 mo the car has been in and still throwing codes and engine lights.only answer I get is we will look at it. Fix it and then it happens again More
by Bgaines9192
June 21, 2023
I originally went in for a mechanical issue and the service rep made sure that was addressed and also looked up any recalls and promptly addressed that as well. The people are friendly. Overall I’m m service rep made sure that was addressed and also looked up any recalls and promptly addressed that as well. The people are friendly. Overall I’m much happier with Sunset than I was with the previous dealer service center I had dealings with. It’s worth the drive for me. Thanks More
by rinehart_jeff
Other Employees Tagged: Morgan Boyd-Keys
Dealership Inventory (415 Vehicles)
2025 Ford Expedition Max
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
