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Brett Mathis
354 Reviews
My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
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354 Reviews of Brett Mathis
Verified Customer
June 15, 2023
I have never had any issues with sunset, my advisor is Brett Mathis and I can’t say enough good things about the way he works with the customer, always professional and he is truly an asset to your busine Brett Mathis and I can’t say enough good things about the way he works with the customer, always professional and he is truly an asset to your business More
by Robert
June 12, 2023
Service manager is excellent. Service advisor never returned calls, or answered phone. Dropped vehicle off per appt. Was told diagnostic would take hour and then they would kno Service advisor never returned calls, or answered phone. Dropped vehicle off per appt. Was told diagnostic would take hour and then they would know what was wrong. Next day no call so i called and left message. 3rd day no call so called and left another message. I drove to dealer to find status. Another advisor had to tell me what was going on. Then advisor wanted me to pay instead of warrantee. Manager fixed that. More
by S_APER
Other Employees Tagged: Jon Fletcher, Danielle Jansen
June 10, 2023
Friendly, helpful staff. Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommen Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommend Sunset for service!! More
by Litachambers4
Other Employees Tagged: Michael Sensmeyer
June 07, 2023
Appointment proceeded as planned. The service writer was very thorough and friendly. The vehicle was serviced and returned on time. The service writer was very thorough and friendly. The vehicle was serviced and returned on time. More
by crryan1979
Other Employees Tagged: Michael Sensmeyer
June 01, 2023
Don’t close the deal until Sunset Ford! The guys there will go the extra mile to make sure you are happy The guys there will go the extra mile to make sure you are happy More
by DomPup
Other Employees Tagged: Cory Pupillo, Justin Lombard, Darrell Burton , Larry Sidberry, Mark Whited
May 23, 2023
Great service and friendly knowledgeable employees . I needed an engine replacement and they had me in and out in one week. Brett in service was awesome I needed an engine replacement and they had me in and out in one week. Brett in service was awesome More
by L.CHITWOOD
Other Employees Tagged: Jenn Hall, Jordan Arendall , Danielle Jansen
May 20, 2023
Great staff in the service department. Very friendly and accommodating. Always a good experience at sunset ford!! Very friendly and accommodating. Always a good experience at sunset ford!! More
by GRACELOVESYOU212
Other Employees Tagged: Leah Hummell , Morgan Boyd-Keys, Kaitlyn Eisenhardt, Jon Fletcher, Danielle Jansen, Grace Kettler, Michael Sensmeyer
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