My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
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August 19, 2023
Sunset ford is always top tier when it comes to servicing my vehicle, love the service department. my vehicle, love the service department. More
Other Employees Tagged: Corey Polston , Morgan Boyd-Keys, Memphis Brewington, Alyssia Griffith
August 07, 2023
All parties involved (office and mech techs) were professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had bee professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had been helped/needed help: very in tune with customers More
Other Employees Tagged: Jordan Arendall , Doug Fitzgerald
August 04, 2023
Not a pleasant experience from two different service advisors, not at all looking out for the customer’s best interest l, and had to be reminded twice to place coupons that were mailed to me, in my name advisors, not at all looking out for the customer’s best interest l, and had to be reminded twice to place coupons that were mailed to me, in my name, to my house. I’ve purchased 5-6 vehicles from this location over the last 19 years and the service has gone completely downhill More
Other Employees Tagged: Jon Fletcher
July 30, 2023
If I could find another Ford service dealer, I would. They always have a hard time getting me in for appointments because they are sooo busy. It’s never even an option to have anything else looked at bec They always have a hard time getting me in for appointments because they are sooo busy. It’s never even an option to have anything else looked at because they can only “squeeze” you in for an oil change. I have voiced concerns about my transmission about 5 times & I keep being told l, “these new trucks have to learn the way you drive.” Really? Or, “you can drop it off and we will get to it when we can.” Anyone with a job can’t just drop a vehicle. More
July 27, 2023
Nothing but the best for me. .. They have been super awesome and the people I sent there .. They have been super awesome and the people I sent there More
Other Employees Tagged: Mike Hamilton, Leah Hummell , Morgan Boyd-Keys, Memphis Brewington, Alyssia Griffith, Danielle Jansen, Heather Stewart
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