Brett Mathis
Brett Mathis at Sunset Ford

Brett Mathis | Page 4

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.7
354 Reviews

My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!

4.7

354 Reviews

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354 Reviews of Brett Mathis

September 23, 2023

Dealership Rating
Employee Rating

Brett Mathis treats MY truck as it were his. I know I'm in great hands when I take my F150 to Sunset Ford. More

by paulcerame
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Fletcher, Michael Sensmeyer

Sep 25, 2023

Sunset Ford responded

Thank you so much for the great review and your business. Our team truly enjoyed working with you, and we wish you many happy, safe miles. Our team is here for any future needs!

September 06, 2023

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Always professional-going over and beyond what needs to be done! Won’t have my vehicle serviced anywhere else! More

by JIMNJODI
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2023

Sunset Ford responded

Thank you so much for the great review and your business! Our team wishes you all the best, and we hope to see you again!

August 19, 2023

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Sunset ford is always top tier when it comes to servicing my vehicle, love the service department. More

by Morgan.keys
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Corey Polston , Morgan Boyd-Keys, Memphis Brewington, Alyssia Griffith

Aug 21, 2023

Sunset Ford responded

Thank you so much for sharing this! It was wonderful working with you, and we hope to see you again!

August 07, 2023

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Sunset Ford is the best Ford dealership in St. Louis and the only dealership I trust servicing my vehicles. More

by JJCUCCHI
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2023

Sunset Ford responded

Thank you so much! We truly appreciate your business, and we will see you next time!

August 07, 2023

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All parties involved (office and mech techs) were professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had bee More

by ERICSTL
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Arendall , Doug Fitzgerald

Aug 08, 2023

Sunset Ford responded

We appreciate you sharing your experience with us, and we can't thank you enough for your business. See you next time!

August 04, 2023

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Not a pleasant experience from two different service advisors, not at all looking out for the customer’s best interest l, and had to be reminded twice to place coupons that were mailed to me, in my name More

by tob89
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jon Fletcher

Aug 07, 2023

Sunset Ford responded

We strive to provide every customer with the 5-star service they deserve, and we are disappointed to hear about your recent visit. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101or jtheutel@sunsetford.com

July 30, 2023

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If I could find another Ford service dealer, I would. They always have a hard time getting me in for appointments because they are sooo busy. It’s never even an option to have anything else looked at bec More

by ACKINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2023

Sunset Ford responded

Please know that here at Sunset Ford, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101or jtheutel@sunsetford.com

July 27, 2023

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Employee Rating

Nothing but the best for me. .. They have been super awesome and the people I sent there More

by PONE
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hamilton, Leah Hummell , Morgan Boyd-Keys, Memphis Brewington, Alyssia Griffith, Danielle Jansen, Heather Stewart

Jul 28, 2023

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you, and we wish you all the best!

July 26, 2023

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Employee Rating

Brett Mathes is the best. Got everything taken care of on time and no hassles. More

by PENNOC
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Recommend Dealer
Yes
Jul 27, 2023

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we hope to see you again!

July 26, 2023

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Employee Rating

Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado More

by Fordguy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Ray

Jul 27, 2023

Sunset Ford responded

Thank you so much! Our team truly enjoyed working with you, and we wish you many happy, safe miles. See you next time!

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