Brett Tossie
Brett Tossie at Groove Subaru
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Brett Tossie | Page 24

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of Brett Tossie

September 29, 2022

Dealership Rating
Employee Rating

They performed an unauthorized service and left the interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new batt More

by CHRISTO4751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ron Baca

Oct 03, 2022

Groove Subaru responded

Christo, thank you for bringing this to our attention. It sounds like there is an issue with the work performed and the condition of your vehicle at pick up - so we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

September 27, 2022

Dealership Rating
Employee Rating

I trust what they tell me and they communicate with you throughout the repair process. Good people! More

by knichols0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Baca

Oct 03, 2022

Groove Subaru responded

Hello, we know you have many options when it comes to servicing your vehicle but are so glad you put your trust in Groove Subaru!

September 24, 2022

Dealership Rating
Employee Rating

I trust that they will always do the right thing regarding my car maintenance. I wouldn't go anywhere else. More

by NASONSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Coates

Oct 03, 2022

Groove Subaru responded

Thank you for your vote of confidence in our service. We are so happy to hear this!

September 18, 2022

Dealership Rating
Employee Rating

Great experience at this dealer. Bought and serviced my vehicle here. Would recommend this dealer. More

by lriggs3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Magyar, Haley Blouch

Sep 19, 2022

Groove Subaru responded

Thank you for choosing Groove Subaru and for letting us know how the team performed!

September 17, 2022

Dealership Rating
Employee Rating

I am really happy with my experience buying a new Subaru at Groove. Moses and the team were thoughtful and made me feel comfortable. Moses is great communication, and has a ton of contagious enthusiasm. T More

by Nina80202
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moses Oliveros, Haley Blouch

Sep 19, 2022

Groove Subaru responded

Thank you for your continued loyalty to our store. Wow - we are honored to be your Subaru dealer of choice!

September 16, 2022

Dealership Rating
Employee Rating

Sorry I don’t want to write you a review this should be an optional choice not mandatory to do your survey if I were to change anything it would be the survey More

by DW78225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Sep 19, 2022

Groove Subaru responded

Thank you for your business and for the feedback!

September 09, 2022

Dealership Rating
Employee Rating

Brett at the Service desk is a total keeper! !! He explained everything and was so kind!!! The red head girlfriend st service was ok, she did not look me in the eye while speaking to me! Was s More

by KIMBOMANIA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2022

Groove Subaru responded

Thank you for working with Brett and the team here - we will be sure to share your kind words with him.

September 08, 2022

Dealership Rating
Employee Rating

Cindi was so helpful with getting my car scheduled for service. I was overwhelmed by the process and she made everything easy and quick! And she was so friendly! Nicest customer service provider I've work More

by lmcarper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cindi (customer service)

Sep 12, 2022

Groove Subaru responded

Thank you for working with our team to get your Subaru in and serviced!

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