Rachide Reese
Rachide Reese at Groove Subaru
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Rachide Reese

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Rachide Reese

November 17, 2023

Dealership Rating
Employee Rating

Excellent communication. Always appraising me of progress and when car will be ready for pickup. More

by scottinneuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Magyar, Haley Blouch

November 10, 2023

Dealership Rating
Employee Rating

Ron is very helpful and communicates well. A full 15 words are not needed for service description. More

by tsullivan70
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Baca

October 24, 2023

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Employee Rating

I’ve had my car in for repair numerous times because they didn’t fix it right the first time. Customer facing service is great but the workmanship not so much. The car still doesn’t drive correctly but they More

by flurry_films
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 17, 2023

Dealership Rating
Employee Rating

Brett Tossie is a no brainer standout in the automotive service industry. Brett took me in ad a walk-in with no appointment and was super quick with the service. Without hassle I went from check-in back to More

by mjoebe2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

Every time I’ve brought my car in for service the staff has been super friendly, efficient and professional. Making appointments online is easy and wait time is quick. I won’t take my car anywhere else. More

by martyjococo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 16, 2023

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Personable staff, that does all the can to ensure your needs are met. Great service! More

by tklumpel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Magyar, Ron Baca

October 01, 2023

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Employee Rating

I have used Groove for the past 7 years and they have always done outstanding work with exceptional customer service. I highly recommend them for all your Subaru needs! More

by Jennanney82
Service Price Transparency
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Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

Quick and friendly service. Beau was very helpful and got my car serviced even though I got the day of the appointment wrong. More

by NEWMANJAYM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Beau - 5 stars

September 21, 2023

Dealership Rating
Employee Rating

Everyone is very friendly, but appointments literally don’t matter. I drop my car off first thing every time and it always takes at least 5 or six hours to get back for something as simple as an oil chan More

by Hummel87j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2023

Groove Subaru responded

Thank you for your feedback! We appreciate you taking the time to let us know how we did. I am sorry that we did not meet your expectations. Please reach out to our service manager Haley at hblouch@grooveauto.com or Brian at bolson@grooveauto.com as we would like to chat about your visit.

September 17, 2023

Dealership Rating
Employee Rating

Always good communication when we have our car in for service. They are proactive and it is always smooth More

by andrea.v.peters
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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