Brian Belviso | Page 28

Good as always ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok okay ok ok ok ok ok ok ok okay ok More

by BFERREE110 Verified Customer Verified Customer

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Fastest service appointment yet. Oil change and tire rotation completed in 30 minutes! Very courteous and efficient staff. Always a pleasure to deal with them. rotation completed in 30 minutes! Very courteous and efficient staff. Always a pleasure to deal with them. More

by TRAINGUY59 Verified Customer Verified Customer

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Went and above toSolve my issue..........cant always Went and above to Solve my issue..........cant always depend on tester- have to listen to the customer and he did. Thanks for everything agaib Went and above to Solve my issue..........cant always depend on tester- have to listen to the customer and he did. Thanks for everything agaib More

by MATTRMAYBERRY Verified Customer Verified Customer

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I had an emergency with my car and Brian was able to handle it and return the car working perfectly within hours. I highly recommend it!! handle it and return the car working perfectly within hours. I highly recommend it!! More

by PAULA28.MAC Verified Customer Verified Customer

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Organization as a whole is amazing! Lokey Volkswagen service and parts always exceeds expectations!! And, Danny, thanks for all you did!! Outstanding! Look forward to my next visit... service and parts always exceeds expectations!! And, Danny, thanks for all you did!! Outstanding! Look forward to my next visit... More

by JBALLARD4 Verified Customer Verified Customer

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I received an email stating I needed an oil change, via the email I scheduled my appointment, I received emails to remind me of my appointment, and a phone call to verify I was going to show up to my appoi the email I scheduled my appointment, I received emails to remind me of my appointment, and a phone call to verify I was going to show up to my appointment. When I go there I checked in and waited, waited and waited close to the 3 hr mark. On what planet does it take 3 hours for a oil change and tire rotation. When i was checked out I was told the tire rotation would be comp'd and I should of be routed to the express service section for my oil change....lol Mind you that is an internal process and I have no control in where the service desk aligns their work efforts. Regardless of the placement, how does a service manager justify 3 hour oil changes when the person has a legit scheduled appointment. In my opinion 2hrs of my earning potential was stolen out of my pockets that day. More

by fernando.l.martinez Verified Customer Verified Customer

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Brian and Kyle treated us like we were their most important customer, I did not have an appointment but they checked my problem and explained the issue in easy to understand terms.. arranged for a lo important customer, I did not have an appointment but they checked my problem and explained the issue in easy to understand terms.. arranged for a loner car and scheduled the work. VERY PROFESSIONAL!!! More

by Kevin H Verified Customer Verified Customer

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Glad they took me in but price estimate Wobbled from Glad they took me in but price estimate Wobbled from final charge . Service workmanship was very good. I couldn’t understand why I called 1 hr befor Glad they took me in but price estimate Wobbled from final charge . Service workmanship was very good. I couldn’t understand why I called 1 hr before asked and waited for OK to come in and then told - you’re not on schedule I do not know who you spoke with . There should be paper trail record at all times about schedule and who told what to customer about appointment , cost estimate etc instead I got ‘I do not know who you spoke with and what price you were told “ I felt like it was ‘bait and switch time’ At Lokeys. I like consistent honesty. More

by Rjldmdwal Verified Customer Verified Customer

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I went to Lokey to purchase my first car, Joe made the process so easy. He was knowledgeable and provided excellent customer service. Thank you! process so easy. He was knowledgeable and provided excellent customer service. Thank you! More

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Outstanding professional employees a pleasure to be served by all 🥰 friendly courteous keeping you fully informed on the service which is being performed. To finish it off a perfectly clean car in ret served by all 🥰 friendly courteous keeping you fully informed on the service which is being performed. To finish it off a perfectly clean car in return.Coffee and snacks makes the waiting delightful.we are also customers at the Mercedes Dealership! More

by ronald.henkel Verified Customer Verified Customer

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