Brian Bouchard
Brian Bouchard at Honda of the Avenues

Brian Bouchard | Page 14

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
150 Reviews
4.9

150 Reviews

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150 Reviews of Brian Bouchard

March 12, 2024

Dealership Rating
Employee Rating

Fast and quick service. It was completed ahead of schedule. Brian was very helpful in the process More

by brendandsouza93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Brian was helpful and that your service was completed quickly and ahead of schedule.

March 11, 2024

Dealership Rating
Employee Rating

You tell customers before a deal is made. We can get you driving home in a new car with the same payment or less than the payment is always more. You let down your customers or they take the More

by RGRGSANDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bollettieri

Oct 11, 2025

Honda of the Avenues responded

We’re sorry to hear you feel this way. Our goal is always to be transparent and help each customer find a vehicle and payment that fits their budget. Please reach out to our management team, so we can better understand your experience and work toward a resolution.

March 05, 2024

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Employee Rating

Brian always super cordial and knowledgeable I love working with him definitely always doing service with him at the dealership More

by Ralphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Brian consistently provides cordial and knowledgeable service, and we look forward to assisting you with all your future service needs.

February 28, 2024

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Excellent customer service provided by these representatives . I will be continuing my car service at this dealership. More

by micheleschach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamira Griffin

Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 25, 2024

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Excellent experience very satisfied customer. Will definitely buy another car again from the dealership. Awesome service. More

by zulmaperez201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 22, 2024

Dealership Rating
Employee Rating

It is a nice dealership. I've been coming here for a few years and they're friendly and quick More

by ANZH713
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 20, 2024

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Employee Rating

I had a very tight time line. And they were able to complete all the work and get me out on time. More

by SIM_BETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 17, 2024

Dealership Rating
Employee Rating

Thank you for the excellent customer service. Really appreciate your service. I recommend others to go to this location for the car service. More

by BJ.TURLAPATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Ed Danley, Dan Deitrick, Steve Fink , Robert Church, Joshua Duty, Shamira Griffin

Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 17, 2024

Dealership Rating
Employee Rating

I arrived at approximately 4:55 PM on 02/13/24 for an oil change. I went in the waiting room and received a text from Brian at 4:58. I waited in the waiting room until 6:38 when I texted Brian asking him how More

by B75ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2025

Honda of the Avenues responded

We sincerely apologize for the experience you had. This is not the level of service we strive to provide, and we understand how frustrating the lack of communication must have been. We appreciate your long-term loyalty and would like the opportunity to make this right. Please reach out to our Service Manager so we can address your concerns and ensure better communication moving forward.

February 17, 2024

Dealership Rating
Employee Rating

Dealing with men who are savvy to the technical world is a bit intimidating to a 78 year old woman. I was, however, treated most courteously and had the items covered in my car's maintenance explained to my More

by gailhall4464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad you felt treated courteously and that your car’s maintenance was clearly explained. We always aim to make every customer feel comfortable, no matter their familiarity with the technical details.

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