Brian Brown
Brian Brown at Pine Belt Chevrolet

Brian Brown | Page 70

Finance Manager

Pine Belt Chevrolet

1088 Route 88 / Ocean Ave
Lakewood, NJ 08701

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4.9
704 Reviews

I have been with Pine Belt since October of 2014. I previously worked at Malouf Buick-GMC for 14 years. I attended Lyndhurst High School. I grew up in Jersey City and now reside in Lakewood. I have four children.

4.9

704 Reviews

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704 Reviews of Brian Brown

February 01, 2017

Dealership Rating
Employee Rating

very friendly Working with Eugene Pascucci was like being with an old friend, buying a car from Pine Belt from the moment i walked in was a very pleasant experience More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Pascucci Jr

Feb 02, 2017

Pine Belt Chevrolet responded

Great to hear! Thank you for your feedback I will certainly share this with Eugene and if you need anything in the future please feel free to contact us at joseph.pagano@pinebeltcars.com.

January 22, 2017

Dealership Rating
Employee Rating

My experience at Pine Belt Chevrolet Sal is top notch, patient, calm, courteous, no pressure, knows the product, makes helpful suggestions and goes beyond the call of duty to get things d More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Concepcion

Feb 02, 2017

Pine Belt Chevrolet responded

I am so glad you had a wonderful experience with us here at Pine Belt. I will certainly share this with Sal he will be very happy to read it. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

October 23, 2016

Dealership Rating
Employee Rating

Go on down and see Bill Sherm! It was a blessing to meet Bill Sherman a little over 2 years ago as I continued to keep in touch with him over time. To say it was worth the wait afte More

by bvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ariel , Billy Sherman

Oct 28, 2016

Pine Belt Chevrolet responded

We really appreciate you taking the time to write this review. It is so nice to hear that Bill went out of his way to make sure you had a great experience and the process went so smooth. If you need anything in the future please feel free to contact us at joseph.pagano@pinebeltcars.com.

October 08, 2016

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Employee Rating

Awesome time at Pine Belt I had an excellent experience at Oibe Belt this week purchasing a new vehicle. Todd was the best. Very very helpful and very detailed so I had very l More

by Rikrylove55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Boucher , Keith Basille

Oct 11, 2016

Pine Belt Chevrolet responded

We are so glad you had such a great experience! Ill certainly forward your complements to Todd!

September 22, 2016

Dealership Rating
Employee Rating

Excellent, honest and friendly staff! I found this dealership on the internet and it is over one hour from my home but, they offered a great deal that I couldn't turn down so, I took the t More

by JLeon76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kidd, Ernesto Rodriquez

Sep 26, 2016

Pine Belt Chevrolet responded

My name is Joseph Pagano, E-Commerce director and I am so glad you got such a great deal on the new car. Ernesto will be glad to read this wonderful review. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

September 10, 2016

Dealership Rating
Employee Rating

Easy and Pleasant Experience We went in with limited time. Todd was great to work with. He was pleasant and not overly aggressive. He didn't try to sell us what we didn't need More

by AmyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Boucher , David Kidd

Sep 26, 2016

Pine Belt Chevrolet responded

My name is Joseph Pagano, E-Commerce director and we appreciate you taking the time to write this review. It is so nice to hear that Todd went out of his way to make sure you had a great experience. He will appreciate your kind words. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

August 29, 2016

Dealership Rating
Employee Rating

turned a die hard ford person into a Chevy person Todd was a pleasure to deal with, he spent the extra time to convince me to switch to a Chevy. The finance department made the process quick and pa More

by Jaymckinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Boucher

Sep 26, 2016

Pine Belt Chevrolet responded

My name is Joseph Pagano, E-Commerce director and we appreciate you taking the time to write this review. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

July 13, 2016

Dealership Rating
Employee Rating

They keep it real ! Just purchased a new Malibu for an awesome deal ! Bill Sherman does not play games and will do his best to get you want you want ! More than satisfied More

by Magater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Sherman

Aug 02, 2016

Pine Belt Chevrolet responded

My name is Joseph Pagano, E-Commerce director and we appreciate you taking the time to write this review. I am so glad you were satisfied with your experience and I will compliment Bill. If you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com.

May 01, 2016

Dealership Rating
Employee Rating

Pine Belt Chevy's Best Salesman, Bob Penny I just want to let everyone know that if you are in the market for a new car and you're looking for a Chevy, Pine Belt Chevy in Lakewood, NJ is your o More

by metro13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Penny

May 05, 2016

Pine Belt Chevrolet responded

Hi, my name is Joe, E-Commerce director at Pine Belt Chevrolet and thank you so much for taking the time to write this about Bob. He will be glad to read your wonderful comments about him. If you need anything in the future please feel free to contact me at joseph.pagano@pinebeltcars.com.

April 20, 2016

Dealership Rating

A Business that doesn't fix what there employees did wrong FRANK TROMBATURA and BRIAN BROWN Lied and added a extra $ 1,895 to the sales contract. We asked to speak to the general manager. Frank went and got More

by Ann Benson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Kidd, Frank Trombatura, Joseph Pagano

Apr 20, 2016

Pine Belt Chevrolet responded

I am so sorry about this Ann. My name is Joseph Pagano, E-Commerce director and I would like to look into this and see what happened. Can you please email me your contact info and I will get back to you. My contact email is joseph.pagano@pinebeltcars.com.

Apr 22, 2016

Pine Belt Chevrolet responded

Ms. Benson, I am sorry you feel this way but unfortunately you are not telling truth. Pine Belt has and always will disclose any and every fee associated with purchasing a vehicle from us. This is part of the reason we've been named Dealer Rater's National Chevrolet Dealer of the Year for 3 years in a row. I'd invite you to look at the disclaimer we have on EVERY piece of pre-owned inventory we have...as you will see it clearly states that..."Pricing reflects, on pre-owned vehicles only, $1,000 Pine Belt Rewards customer dealer reimbursement. Some will not qualify. Additional $895 dealer prep fee due at time of sale." Please take a look at any vehicle on any of our websites and you will see this disclaimer prominently in large font posted directly under each listing: http://www.pinebeltcars.com/search/used/tp/ http://www.pinebeltchevrolet.com/VehicleSearchResults?pageContext=VehicleSearch&search=used As you can clearly see, this is disclosed on every single vehicle on every website we have. This is not an opinion...this is a fact. Please feel free to check for yourself. Again, I am sincerely sorry that you are not 100% satisfied with your purchase...but painting a picture that Pine Belt was intentionally trying to fool you or any other customer is simply not a truthful account of what happened and how Pine Belt conducts business.

Apr 21, 2016

Ann Benson responded

Joseph Pagano. I forgot to add you to the people we dealt with at Pine Belt Chevy In Lakewood, N.J. You responded to my husband on September 2, 2015 saying you will look into this matter. All you did was help those other employees cover up what they did wrong. I have all our paper work from when this all started and your responses. I'm trying to get it all together to let the public see how Pine Belt Chevy In Lakewood, N.J. are ripping off hard working honest people. After looking at and reading the bad reviews Pine Belt Chevy Lakewood, N.J. has and how you (Joseph) respond almost the same way to everyone and nothing gets resolved. I don't want another hard working person to get ripped off like yous did to us. We sent the Better Business Bureau copies of all our papers. Also the letter we received from our financing stating UPON REVIEW OF THE CONTRACT, THE FOLLOWING INFORMATION WAS DETERMINED TO BE EITHER INCORRECTLY STATED OR OMITTED: THE OTHER CHARGES SECTION OF YOUR CONTRACT SHOULD DISCLOSE OTHER CHARGES TO PINE BELT ENTERPRISES FOR DOC FEE. Pine Belt Chevy DID NOT PUT THAT ON OUR CONTRACT PAPERS. PINE BELT CHEVY IN LAKEWOOD, N.J. ARE NOT HONEST PEOPLE. They help each other out to cover it up. All I know is, if that was my business, I would not let any of my employees rip people off. That is why STEVEN TAYLOR at BURLINGTON CHEVY IN BURLINGTON, N.J. will get all of our family and friends business. Pine Belt Chevy in Lakewood never fixed this, so I will continue to inform people of the wrong doing Pine Belt Chevy in Lakewood, N.J. does. Joseph Pagano since you helped the others cover up lies, would you please inform ROB SICKEL OR DAVID SICKEL of how all of the staff we had to deal with lied and ripped us off. I spoke with some lady at Pine Belt (name withheld) because I'm not trying to get someone in trouble for trying to help. She had told me that Rob Sickel and David Sickel were very good men and stand behind doing right. I left it alone to see if one of them would have tried to fix this.They never did. Could you have Rob S. or David S. contact us.

Apr 23, 2016

Ann Benson responded

Pine Belt Chevy INTENTIONALLY added that extra 1,895 to our contract without our knowledge. It is nowhere on our contract. If we were not telling the truth we would have said we didn't agree to have purchased the optional GAP coverage for 895.00 or the optional ETCH FOR 279.00 but then that would be lying. We were told about them and agreed. If I was told about that extra 1,895 which is going to cost us over 4,800 after financing charges, we would have got up and left. We gave them our AD we had got off of cars.com and they did not honor it. At the end our our AD that we still have a copy of it states under the DISCLAIMER that additional dealer fee/s MAY be due at time of sale, see dealer for details. Well we went and saw the dealer and not once did anyone mention any extra fees. There is no line on our contract stating anything for that extra 1,895. So if you say you disclosed that fee why weren't we told about it or have it on our contract. As it stated on the ad it MAY be due. Well It wasn't because we would have been told about it or it would have been put on our contract. I just hope that the right person reads this review and comes after your company for stealing from hard working family's. Your saying that I am not telling the truth, and this picture I'm painting about Pine Belt Chevy is simply not the truth of what happens at Pine Belt Chevy means nothing to us. There is only one other that knows the TRUTH and the day will come when I will not be judged for telling a lie in this matter. All I can do while I'm still down here is spread the word about how your company is INTENTIONALLY STEALING FROM THEM. DO NOT BUY FROM PINE BELT CHEVY in LAKEWOOD, N.J. It's just a sad thing that the honest people you have working there are missing out on sales that they could be making money on to feed there family. For those honest people I'm sorry for that. May GOD bless you.

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