Brian Cadima | Page 7

The service provided was great. The staff was very friendly and personable. Explained what needed to be done and what could wait. Short wait time so I was in an out with no issues. friendly and personable. Explained what needed to be done and what could wait. Short wait time so I was in an out with no issues. More

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Awesome service The team at state line Subaru are excellent! Steve took the time to explain everything about my new Subaru and ensured it was clean and ready for me! The team at state line Subaru are excellent! Steve took the time to explain everything about my new Subaru and ensured it was clean and ready for me! Everyone was friendly and gave great customer service!! I highly recommend them! More

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Pleased At first was hesitant because lots of things were being recommended that were not critical. HOWEVER..... they were more than accommodating with the us At first was hesitant because lots of things were being recommended that were not critical. HOWEVER..... they were more than accommodating with the use of a courtesy loaner car. Not to mention, that non critical part of the service uncovered a transmission issue that was covered by the warranty. More

by Mhoughton Verified Customer Verified Customer

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Service dept. Service manager was helpful and informative.If you are going to offer valet service to bring the finished car to the door, make sure the valet tells s Service manager was helpful and informative.If you are going to offer valet service to bring the finished car to the door, make sure the valet tells someone when he goes to lunch. I was standing outside for 10 minutes in the cold waiting for my car. I was able to get the manger's attention and he found the keys and handled the situation. More

by ZEBO12345 Verified Customer Verified Customer

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Got my 6000 service I didn’t have to wait too long. I presented a coupon that didn’t apply, but the person that was helping me found a coupon for me that did apply to th I didn’t have to wait too long. I presented a coupon that didn’t apply, but the person that was helping me found a coupon for me that did apply to the service I received. More

by REBECCA Verified Customer Verified Customer

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Very heplful Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate More

by ARTY198FDC Verified Customer Verified Customer

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Oil Change was quick no complaints. Called to schedule an oil change, was able to make an appointment same day. My vehicle was seen on time and was serviced at the time of the appointmen Called to schedule an oil change, was able to make an appointment same day. My vehicle was seen on time and was serviced at the time of the appointment. Was in and out in no time at all. Says a lot about stateline compared to other Subaru dealers locally where I have been stuck for hours on a scheduled oil change. Will be back to stateline for all my oil changes. They have made a new return customer. Thank you! More

by Hulkwrx Verified Customer Verified Customer

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Poor communication and follow-through Stateline serviced my Subaru adequately, but were very slow in completing the paperwork and letting me know the car was ready. They also did a state i Stateline serviced my Subaru adequately, but were very slow in completing the paperwork and letting me know the car was ready. They also did a state inspection, but the tech lost my registration and it took almost half an hour to locate it -- he'd put it back in the wrong car! Training and supervision could be much improved. More

by Westporter47 Verified Customer Verified Customer

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Very professional They did everything I wanted. And where courteous . Explained everything they did. Also did the job very quickly. The vehicle is going to my daughter They did everything I wanted. And where courteous . Explained everything they did. Also did the job very quickly. The vehicle is going to my daughter and I have no fear of her driving it. More

by JLEON137 Verified Customer Verified Customer

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Oil Change The customer service was awesome. I recently purchased my vehicle and had several questions not only did they answer them they took the time to sit in The customer service was awesome. I recently purchased my vehicle and had several questions not only did they answer them they took the time to sit in my car and show me! More

by Robin Verified Customer Verified Customer

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