Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield

Brian Coffin

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
103 Reviews
4.7

103 Reviews

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103 Reviews of Brian Coffin

July 26, 2025

Dealership Rating
Employee Rating

Always friendly and prompt service the repair cost is explained and reasonable I love the extended contract for service on oil changes tire rotation etc.. More

by snow535719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

July 14, 2025

Dealership Rating
Employee Rating

Great communication from service dept. Really quick turnaround from drop off to pick up. Couldn’t be happier with service provided. Thx More

by MITZIEGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and hope to see you soon. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

My bobble head shark (that was on the left side of my dash) was broken beyond repair. I was informed that "Tony" my tech broke him when he (Tony) put the inspection sticker in my windshield. I like tha More

by pcomsec
Recommend Dealer
No

Other Employees Tagged: Christina Randall

Jul 14, 2025

Conicelli Toyota of Springfield responded

Our service manager, Jack DePre advised me he is handling your current issue and will be reimbursing you for the broken item in your vehicle. Please know we appreciate your business and hope to see you at your next service visit. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

June 29, 2025

Dealership Rating
Employee Rating

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 28, 2025

Dealership Rating
Employee Rating

Your service department is stellar. Alisa Fox rocks!! She takes care of you like no other person. More

by JOSIEM617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

Jul 01, 2025

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

June 25, 2025

Dealership Rating
Employee Rating

I am very pleased with my service appointment. I Would definitely recommend to other people. More

by NFSAUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and the positive feedback. Paula d., Customer Relations

June 15, 2025

Dealership Rating
Employee Rating

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

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