* Worked here for 25 years * Married with 2 daughters and soon a grandson!
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Write a Review116 Reviews of Brian Coughlin
September 26, 2017
Exceptional dealership! Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found th Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found that all members I have worked with the past 11 years work together as a "Team" to provide the customer the best possible experience. Teri Lupacchino, Sales Consultant, was great to deal with throughout my recent purchase & delivery process. Brian Salvo, Finance Manager, made the financing process efficient & easy for me. Both exceeded my expectations! The Schaller Acura Service Dept. serviced my previous 2006 MDX and are "2nd to none" in my opinion. David, Brian & Joe are always great to deal with. I have found all members of the Schaller Acura Team; Teri, Brian S, David, Brian C, and Joe to be courteous, professional & customer centric. More
Other Employees Tagged: Joe DeLaCruz , Teri Lupacchino
August 03, 2017
Excellent experience We came to Schaller Acura because of a good past experience with Dave Jones who is a top notch mechanic working in their service department. Terri Lup We came to Schaller Acura because of a good past experience with Dave Jones who is a top notch mechanic working in their service department. Terri Lupacchino greeted us with smile as we entered the dealership. She proved to be honest, knowledgeable, professional, and patient with a pair of crusty old curmucgeons who are not very tech savvy. We had an excellent experience and we love our new car. More
Other Employees Tagged: Teri Lupacchino, Dave Jones
July 31, 2017
Great experience Thank you Teri Luppachino for the wonderful customer service. Also thanks to Brian Coughlin who did some extra steps to lower my interest rate and spe Thank you Teri Luppachino for the wonderful customer service. Also thanks to Brian Coughlin who did some extra steps to lower my interest rate and speed up the process of the purchase. Would buy another car from here again. More
Other Employees Tagged: Teri Lupacchino, Rachael
July 17, 2017
Schaller gives great service ! Jeff Norwood, James Merrill and the team put my customer satisfaction is their top priority! I love my new RDX, but more importantly I love the ser ! Jeff Norwood, James Merrill and the team put my customer satisfaction is their top priority! I love my new RDX, but more importantly I love the service that I get from shower Acura! You're the best! More
Other Employees Tagged: James Merrill, Jeff Norwood
July 16, 2017
Excellent sales experience, no pressure,easy going Jeff Norwood was very polite. Treat us with respect. Honest and very knowledgeable! He explained the features of the cars and the differences between Jeff Norwood was very polite. Treat us with respect. Honest and very knowledgeable! He explained the features of the cars and the differences between the years that were considering. This allowed us decide on the car we felt was the better value for the price More
Other Employees Tagged: Jeff Norwood
May 28, 2017
New 2017 Acura RDX Advanced Package Owner (our second Acura) Our first experience with Schaller Acura was in 2004 when we purchased a TSX. Now we have another PHENOMENAL experience to talk about with our recent Our first experience with Schaller Acura was in 2004 when we purchased a TSX. Now we have another PHENOMENAL experience to talk about with our recent purchase of a 2017 Acura RDX Advanced Package. Michael Uhlman is the BEST car sales consultant my husband and I have ever dealt with. Michael was extremely knowledgeable and never, ever pressured us. He was very patient with our questions about the electronic technology that was in the vehicle. Michael never rushed us; on the contrary, he took his time to ensure all topics were covered and any questions or concerns were addressed. EXCEPTIONALLY AWESOME job, Michael!!! You are a jewel in Schaller Acura's crown! We are happy to have worked with you and look forward to building our relationship -- because with Schaller the sale doesn't stop when you drive the vehicle off of the lot! -- More
Other Employees Tagged: Mike Uhlman , James Merrill
February 06, 2017
Amazing!!! I purchased my very first car with this company was a little skeptical but Terri was very kind and helpful will definitely be a long time customer. I purchased my very first car with this company was a little skeptical but Terri was very kind and helpful will definitely be a long time customer. ~ Marcia L More
Other Employees Tagged: Teri Lupacchino
December 31, 2016
Best Acura Dealer in Area - Hands Down I have previously purchased many vehicles, including three Acuras. My experience with Schaller was the best from initial contact right through vehicl I have previously purchased many vehicles, including three Acuras. My experience with Schaller was the best from initial contact right through vehicle delivery. Every employee that I had contact with was the consummate professional, despite being one of their busiest times of the year. In the past few days I have interacted with a handful of dealers and Schaller stands out. (the other end of the spectrum was the Acura dealers in North Haven & Milford) Both Teri and Brian provided service that would lead me back there again over and over. I will also mention that Rob provided great service too, in handling the delivery of the vehicle. If you are considering buying an Acura, I highly recommend you start the search right here. More
Other Employees Tagged: Rob Horton, Teri Lupacchino
December 15, 2016
Best Dealership Ever I have just leased my 4th Acura from Schaller Acura. I love the Acura brand and the Schaller dealership in particular has kept me a loyal customer sin I have just leased my 4th Acura from Schaller Acura. I love the Acura brand and the Schaller dealership in particular has kept me a loyal customer since 2004. Teri Lupacchino (Sales), Brian Savo (Finance), and the entire Service Staff are the reasons I continue to drive an Acura and return to Schaller time and again. They make car buying a truly enjoyable experience and have the ability to make you feel like their favorite customer in every encounter with their organization. Keep up the good work Shaller, you are the bet in the business!! More
Other Employees Tagged: Joe DeLaCruz , Teri Lupacchino, Dave Wiltse, Jason Stone
November 09, 2016
4 Acura's and LOVE EVERYONE OF THEM I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dea I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dealership from Teri(sales) to Dave(service) want to make your experience as smooth and comfortable as possible. They achieve this each and every time I pull my var into the dealership. BUY FROM SCHALLER More
Other Employees Tagged: Joe DeLaCruz , Teri Lupacchino

