Brian Cox | Page 3

Friendliest dealership ever! My husband and I purchased a new 2017 Subaru Forester; we ordered it and had to wait two months to get it. During that two months, we got emails telli My husband and I purchased a new 2017 Subaru Forester; we ordered it and had to wait two months to get it. During that two months, we got emails telling us an approximate date our car would be ready for pick-up and the date they gave us was the exact date the car came in. When we picked up the car, Brian Cox was the one who showed us how all the cool features worked and he couldn't have been more patient with our questions! Other people who worked there came up to us and introduced themselves to us and shook our hands. They could not have been more professional or helpful! I'm glad we chose to buy our new car from McLaughlin instead of some of the Chicagoland dealers we had also visited. More

Helpful 0

Report | Print

Returning customer! The best dealership in the Quad Cities when it comes to customer service and sales. In my 35+ years of owning cars, I've never been happier elsewhere The best dealership in the Quad Cities when it comes to customer service and sales. In my 35+ years of owning cars, I've never been happier elsewhere. Courteous, always friendly, keeping customers updated, no pressure (Subaru quality sells itself). I'm on my 3rd Subaru with McLaughlin! More

Helpful 0

Report | Print

Laid Back This dealership was the easiest going one I had ever been to. Matt, as well as the whole staff that I interacted with, was fun to be around, personabl This dealership was the easiest going one I had ever been to. Matt, as well as the whole staff that I interacted with, was fun to be around, personable and knowledgeable. I had a few email conversations with Matt and when I came in, he was just as friendly as he led on to be. Lots of patients and will to make me feel comfortable talking with him. There was no push to buy anything, which was my favorite part of this place. I will be coming back to this dealership, no doubt. More

Helpful 0

Report | Print

Excellent customer help Thanks for great service.Brian Cox and Joe Wilson made it a worthwhile visit.We are happy with our new Outback.Thanks again for all of your help .We w Thanks for great service.Brian Cox and Joe Wilson made it a worthwhile visit.We are happy with our new Outback.Thanks again for all of your help .We will be back. More

Helpful 0

Report | Print

Excellent decision! First new car in 11 years (because I loved my old car! ). Brian Cox was a professional from start to finish. Extremely knowledgeable, excellent respon First new car in 11 years (because I loved my old car! ). Brian Cox was a professional from start to finish. Extremely knowledgeable, excellent response time, never high pressured! Thank you, Brian! I will return again and again. Love my new Volvo! More

Helpful 0

Report | Print

excellent dealership to work with from start to finish. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean.Show room vechicles are displayed very well. Service area is also very clean.I think it's a well managed dealership. More

Helpful 0

Report | Print

Very Pleased with Our Experience When time approached for replacing my Toyota Venza, I first looked at the Volvo XC60. I liked the features of the car and have been impressed with th When time approached for replacing my Toyota Venza, I first looked at the Volvo XC60. I liked the features of the car and have been impressed with the overall record of Volvo. However, I got distracted by the new Jaguar F-Pace and Cadillac XT5. I test drove both vehicles but decided to come back to the XC60. Greg Moroni was very helpful in this regard. He took the time to assist us with all of our questions and arranged for the test drive. He did not pressure us, but helped us in finding the right car (although it was not the car he first picked out for the test drive). Also, Brian Cox took considerable time to train us on the special features of the XC60. Both were very helpful, patient, and understanding in our desire to get the best car for our money. Even though I plan on moving soon, I have high regards for these sales professionals and will contact them again when the next vehicle replacement period arrives. More

Helpful 0

Report | Print

Out in under 3 hours , cool I knew what I wanted when I got to the dealership, Brian seemed to understand the value of time and went out of his way to make the process seamless. I knew what I wanted when I got to the dealership, Brian seemed to understand the value of time and went out of his way to make the process seamless. I am extremely pleased to say this was the easiest and quickest vehicle purchase I have made tractors, combines delivery vehicles it all takes more time than I usually care for. Thank you so much Kathy M Lubbs President Genesis Nursery, inc. More

Helpful 0

Report | Print

Very helpful and informative It was the most helpful team of professionals we ever dealt with when looking for a vehicle. We were introduced to everyone we would ever be dealing w It was the most helpful team of professionals we ever dealt with when looking for a vehicle. We were introduced to everyone we would ever be dealing with as long as we owned our vehicle. They wouldn't let us leave until we knew everything there was to know about our Subaru.Kim, Brian,and Joe were fantastic! More

Helpful 0

Report | Print

Awesome experience Very laid back dealership. Brian Cox was friendly, very informative and made our purchase of a new Outback very smooth. Joe Wilson made financing our Very laid back dealership. Brian Cox was friendly, very informative and made our purchase of a new Outback very smooth. Joe Wilson made financing our new vehicle easy. It was a real pleasure dealing with both of them! All the staff we met were helpful and very nice. A Customer Service MODEL for all dealerships to follow. More

Helpful 0

Report | Print