52 Reviews
Write a ReviewDealership Experience
9 yrs, 11 mos
Industry Experience
30 yrs, 10 mos
52 Reviews of Brian Doney
January 17, 2024
Excellent sales rep Brian Doney and finance exec Alex Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were weak compared to this strong team. Thanks, everyone. I love my new Prius. More
Other Employees Tagged: Alex Wheaton
December 13, 2023
Just picked up my pre-owned Lexus from “ATL”. We enjoyed working with our sales rep Brian. Not pushy and forthcoming about the vehicle in spite of its stay on site. Brian believes in customer ser We enjoyed working with our sales rep Brian. Not pushy and forthcoming about the vehicle in spite of its stay on site. Brian believes in customer service! More
October 22, 2023
I bought a used Volvo. Had a good experience working with Brian Doney. Very friendly, no pressure salesman. There was an issue that came up with the vehicle after purcha Had a good experience working with Brian Doney. Very friendly, no pressure salesman. There was an issue that came up with the vehicle after purchase. Spoke with Jeff Cotran the used car manager. He totally took care of me. Got the car right in to be looked at. Gave me a loaner car for a couple of days to give them time to pinpoint the problem. Gage who did my service intake was very nice too. More
Other Employees Tagged: Acton Toyota Service Department , Jeff Cotron
October 20, 2023
Brian Doney, my salesperson was very courteous, explanatory and friendly. Very nice gentleman, took his time and answered all my questions. Would highly recommend him to anyone shopping for a car. explanatory and friendly. Very nice gentleman, took his time and answered all my questions. Would highly recommend him to anyone shopping for a car. Thanks again Brian for making it so easy to do business with you. More
May 11, 2023
Extremely professional and a no nonsense approach to selling cars. Had a fantastic experience with their sales and transaction team. Brian Doney was very knowledgeable and direct. It was a pleasure to d selling cars. Had a fantastic experience with their sales and transaction team. Brian Doney was very knowledgeable and direct. It was a pleasure to do business with him. More
April 23, 2023
This was the EASIEST car sale process I have ever been a part of. Brian my sales rep was amazing. Super easy to talk to and had a dense knowledge about the car, I purchased. He was honest and straightforwar part of. Brian my sales rep was amazing. Super easy to talk to and had a dense knowledge about the car, I purchased. He was honest and straightforward. Bill the finance man was also super helpful and efficient. I bought my car 10 years ago from the used log down the road. And I will say I will recommend everyone to this dealership. This team was professional and quick. 10/10!! More
Other Employees Tagged: Bill the finance man
April 02, 2023
Acton Toyota makes buying a car easy. Their services are second to none. All of the employees are helpful. Their services are second to none. All of the employees are helpful. More
Other Employees Tagged: Dave Anderson, Shawn Gormley
January 17, 2023
Brian Doney made the whole buying process quick, easy and fun. He’s very knowledgeable and wasn’t pushy at any point. The whole dealership team clearly know how to make car buying experience stress free. I fun. He’s very knowledgeable and wasn’t pushy at any point. The whole dealership team clearly know how to make car buying experience stress free. I would shop here again. More
Other Employees Tagged: John Gonsalves
November 29, 2022
Horrible experience and I GREATLY regret doing business with this company. I am forced to take this time to review and warn others to be aware. I have called and emailed Brian Doney multiple times and do with this company. I am forced to take this time to review and warn others to be aware. I have called and emailed Brian Doney multiple times and do not even get a response back??? Great after sales experience shows they do not care at all! I would have kept my opinion to myself had I gotten an e-mail returned to my multiple sent or a simple phone call THANKS for not responding to me! I can explain all the short comings lying and pressure tactics used by Acton Toyota. However they will respond with belittling my opinions and feelings about this dealership and their sales department. If I am just another disgruntle Customer it based on Acton Toyota’s conduct of business. In a fierce competitive Toyota market I STRONGLY advise find another Toyota dealership to purchase through you will be lucky you did. I would hope this gets a response and am looking forward to it. I will enjoy reading how right and great Acton Toyota is and how wrong you make me out to be! Kevin Medow Vermont More
Other Employees Tagged: Jeff Cotran Used Car Manager