Brian Eikmeier | Page 31
Service Advisor
St Cloud Toyota
418 Second Street South
Waite Park, MN 56387
Dealership Experience
4 yrs, 8 mos
Languages Spoken
English
330 Reviews
Write a Review330 Reviews of Brian Eikmeier
May 23, 2020
Excellent service as always. The service writer, Brian was exceptional at explaining the needed repairs (thank you Brian for your excellent customer service!!). Waiting area has good coffee and nice seat was exceptional at explaining the needed repairs (thank you Brian for your excellent customer service!!). Waiting area has good coffee and nice seating. More
May 20, 2020
Service not completed when promised. I called service department to make appointment for a normal 10K service on My Lexus SUV and sedan. I was told that we had multiple technicians on han I called service department to make appointment for a normal 10K service on My Lexus SUV and sedan. I was told that we had multiple technicians on hand and could service both vehicles at same time. We made appointments this way so we could both take a walk and avoid sitting in the waiting area to avoid any virus. We took a walk, shopped at Menards and returned about 1.25 hours after dropping the vehicles off. Service was not complete at this time as promised. Completion of service was close to TWO hours on both vehicles. We both have light tan interior carpet and door sills. After picking up both vehicles there was dark stains on door sill and carpet indicating a technician had dirty boots/shoes.On the up side after questioning the delay in servicing, I was given a free coupon for an oil change on our next service. I returned 2 days later to show the service department the dark stains. Brian used a cleaner and towel to eliminate stains. More
Other Employees Tagged: Lori Heinz
May 17, 2020
Two year old Rav said it needed service. Turns out it was just due for tire rotation which, of course, is important and often neglected. Did a little shopping while we waited, gout the call and picked ur up. just due for tire rotation which, of course, is important and often neglected. Did a little shopping while we waited, gout the call and picked ur up. They even washed it at our request! More
May 11, 2020
Excellent service provider in Central Minnesota. Professional, warm hearted, convenient and customer centered notion makes them outstanding. My favorite dealer and 4S service local store. Professional, warm hearted, convenient and customer centered notion makes them outstanding. My favorite dealer and 4S service local store. More
Other Employees Tagged: Lori Heinz, Dan Pope, Rob Gable, Dan Faber , Tara LeBrun
May 06, 2020
Awesome service from Lori and Ben! Absolutely recommend! Car was clean and good prices for everything! Services completed same day and everything was absolutely perfect!!!!! Car was clean and good prices for everything! Services completed same day and everything was absolutely perfect!!!!! More
Other Employees Tagged: Tom Findley, Ben Becker , Lori Heinz, Dan Pope, Rob Gable, Dan Faber , Mick Henkemeyer, Tara LeBrun , Jon Viemeister
March 18, 2020
Excellent Service . Brian Eikmeier went out of his way to service and detailed the vehicle. My Wife Loves A clean vehicle.We definitely will return for SERVICE. service and detailed the vehicle. My Wife Loves A clean vehicle.We definitely will return for SERVICE. More
Other Employees Tagged: Alex Darsow
March 15, 2020
oil change and tire rotation wonderful service and letting me know that i needed additional work on my water pump, which i did not know was leaking Thank you very much. wonderful service and letting me know that i needed additional work on my water pump, which i did not know was leaking Thank you very much. More
March 13, 2020
Brian helped to get my vehicle in timely before vacation to solve an issue. The team troubleshot and figure out a strange intermittent issue with my key fobs, while providing me a loaner vehicle in the mean to solve an issue. The team troubleshot and figure out a strange intermittent issue with my key fobs, while providing me a loaner vehicle in the meantime. Brian was the best. He kept me informed of their progress and insured I received exceptional service. Thank you. More
March 10, 2020
Great service Comfortable waiting room, friendly employees, and reasonable prices. A lot of service checks are included with just a oil change, brakes, tires and di Comfortable waiting room, friendly employees, and reasonable prices. A lot of service checks are included with just a oil change, brakes, tires and different fluid checks, windshield washer at no cost. More
Other Employees Tagged: Lori Heinz