Brian Evans
Brian Evans at Niello Acura

Brian Evans | Page 2

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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5.0
32 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

26 yrs, 11 mos

5.0

32 Reviews

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32 Reviews of Brian Evans

July 06, 2023

Dealership Rating
Employee Rating

Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 05, 2023

Dealership Rating
Employee Rating

Greeted upon arrival, Checked in timely. Service explained and progress was informed. Waiting area was comfortable with yummy snacks and beverages. Check out was simple. Complimentary car More

by PAR-TEE-GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greeter

Jul 12, 2023

Niello Acura responded

This is what we love to hear! Thank you for the 5-star review and for trusting us to care for your vehicle. Our team is here for you whenever you need us next.

July 03, 2023

Dealership Rating
Employee Rating

Excellent customer service by Brian. I normally don’t provide feedback but I do believe he deserves good feedback. Unlike my previous advisor which asked me to give him good feedback. More

by jtuzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 03, 2023

Dealership Rating
Employee Rating

Exceptional service. Brian was very accommodating. My car was serviced in a very timely manner. More

by Mercedes Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 03, 2023

Dealership Rating
Employee Rating

Spencer was great with taking care of everything I needed in my car. He made me feel very comfortable and explained everything so well. I spent a lot of money on the repairs which would have given me so much More

by tmacugay530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Penrose

Jul 07, 2023

Niello Acura responded

Spencer is truly an all-star on our team here in Roseville and we're glad to know that he took such great care of you and your car during your recent service visit. We will make sure to pass your kind words along to Spencer and look forward to working with you again in the future!

June 30, 2023

Dealership Rating
Employee Rating

Very patient and courteous Took the time to explain the issues and resolution Everything was resolved as expected More

by SANDENBOB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

June 25, 2023

Dealership Rating
Employee Rating

We had a great experience purchasing our new car. Everyone was pleasant to work with and we highly recommend Niello. More

by KMNELSON4
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, Gary Harmon, Lucas Lee, Mohammad Tayem, Pedro Valverde

June 24, 2023

Dealership Rating
Employee Rating

Great sevice appointment. I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of More

by ANDREWKYOUNGS
Service Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. More

by kylesauer
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose, Bud

June 22, 2023

Dealership Rating
Employee Rating

Great service and explanations of issues. They told me how to fix a manual shift issue that had been a problem for a while at no cost. More

by DR_GR
Workmanship
Recommend Dealer
Yes

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