Brian Evans | Page 3

Superb experience working with Niello on addressing concerns with an older MDX. So uplifting to find such excellent customer service and competent technicians. A special shout-out to Brian for being p concerns with an older MDX. So uplifting to find such excellent customer service and competent technicians. A special shout-out to Brian for being patient, thorough and friendly. Am glad I've stayed with Acura all these years through multiple vehicles. More

by CMIETHKE Verified Customer Verified Customer

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Brian was very helpful. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. More

by skhelf89 Verified Customer Verified Customer

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Service person Brian was very helpful and also gave thorough explanations inclusive of start to finish. thorough explanations inclusive of start to finish. More

by nicoletannicoleblack Verified Customer Verified Customer

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Friendly and supportive customer service. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. More

by shar_shar_binks Verified Customer Verified Customer

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We recently moved and this was our first time at Niello Acura. We had an excellent experience and would highly recommend them. Acura. We had an excellent experience and would highly recommend them. More

by Robert and Kammie Verified Customer Verified Customer

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The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outstanding and a People Person!! PS: My Acura TLX Loves Niello Acura Too!! "Five *****!!" Thanks, Mel More

by melkino Verified Customer Verified Customer

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Great customer service and the work done here is always on pare. Always on time and the price is as promised. on pare. Always on time and the price is as promised. More

by CHRISTOPHERLL Verified Customer Verified Customer

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There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no overcharges for unnecessary repairs. I also want to commend the people who helped me with the loaner car - Bryan and Amy (I hope I got the name right). More

by Nav Athwal Verified Customer Verified Customer

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They always take good care of the car and me as a customer. I like coming for service just for the piece of mind that things will be handled well all around. customer. I like coming for service just for the piece of mind that things will be handled well all around. More

by mishabella18 Verified Customer Verified Customer

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Brian, our service advisor, was very helpful and friendly, and even offered a complimentary loaner vehicle and car wash while ours was being serviced - something our previous dealer of another brand friendly, and even offered a complimentary loaner vehicle and car wash while ours was being serviced - something our previous dealer of another brand never did. More

by csmith101 Verified Customer Verified Customer

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