Dealership Experience
3 yrs, 1 mo
Industry Experience
26 yrs, 11 mos
32 Reviews
Write a Review32 Reviews of Brian Evans
June 18, 2023
The staff was so upbeat considering even though it looked like some staff members decided to take the day off on a holiday weekend…just calling it the way I perceived it as a long time client LOL! Kudos to t like some staff members decided to take the day off on a holiday weekend…just calling it the way I perceived it as a long time client LOL! Kudos to those who showed up and were able to help me on a Saturday morning! More
June 17, 2023
Superb experience working with Niello on addressing concerns with an older MDX. So uplifting to find such excellent customer service and competent technicians. A special shout-out to Brian for being p concerns with an older MDX. So uplifting to find such excellent customer service and competent technicians. A special shout-out to Brian for being patient, thorough and friendly. Am glad I've stayed with Acura all these years through multiple vehicles. More
June 17, 2023
Brian was very helpful. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. More
June 15, 2023
Friendly and supportive customer service. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. More
June 15, 2023
We recently moved and this was our first time at Niello Acura. We had an excellent experience and would highly recommend them. Acura. We had an excellent experience and would highly recommend them. More
Other Employees Tagged: Michael Lyman
June 15, 2023
The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outstanding and a People Person!! PS: My Acura TLX Loves Niello Acura Too!! "Five *****!!" Thanks, Mel More
Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose
June 12, 2023
There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no overcharges for unnecessary repairs. I also want to commend the people who helped me with the loaner car - Bryan and Amy (I hope I got the name right). More
Other Employees Tagged: Robert Gutshall

