Brian Evans
Brian Evans at Niello Acura

Brian Evans | Page 3

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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5.0
32 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

26 yrs, 11 mos

5.0

32 Reviews

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32 Reviews of Brian Evans

June 20, 2023

Dealership Rating
Employee Rating

Everything was fine. Service was done quickly. New quote was explained to me. Thank you More

by ceciliamp05
Recommend Dealer
Yes

June 18, 2023

Dealership Rating
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The staff was so upbeat considering even though it looked like some staff members decided to take the day off on a holiday weekend…just calling it the way I perceived it as a long time client LOL! Kudos to t More

by MikeTheEdge
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2023

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Superb experience working with Niello on addressing concerns with an older MDX. So uplifting to find such excellent customer service and competent technicians. A special shout-out to Brian for being p More

by CMIETHKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 21, 2023

Niello Acura responded

We're so glad that our team was able to address the concerns you had with your older MDX. We are truly so lucky to have Brian on our team here in Roseville and will make sure to pass your kind words along to him. Thank you for choosing Niello Acura!

June 17, 2023

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Brian was very helpful. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. More

by skhelf89
Service Price Transparency
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Recommend Dealer
Yes

June 16, 2023

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Service person Brian was very helpful and also gave thorough explanations inclusive of start to finish. More

by nicoletannicoleblack
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Recommend Dealer
Yes

June 15, 2023

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Friendly and supportive customer service. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. More

by shar_shar_binks
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Recommend Dealer
Yes

June 15, 2023

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We recently moved and this was our first time at Niello Acura. We had an excellent experience and would highly recommend them. More

by Robert and Kammie
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lyman

Jun 21, 2023

Niello Acura responded

Robert & Kammie, Welcome to the area! We're so glad that your first experience at Niello Acura was a 5-star one. We sincerely appreciate your recommendation and look forward to working with you again in the future!

June 15, 2023

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The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs More

by melkino
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

Jun 21, 2023

Niello Acura responded

Thank you so much for your kind words, Mel! It means so much to hear that we're the best dealership you've ever experienced. We're happy to know that you enjoyed the service, our team, and the amenities like our waiting room and snacks. We look forward to continuing to take exceptional care of your TLX for years to come!

June 14, 2023

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Great customer service and the work done here is always on pare. Always on time and the price is as promised. More

by CHRISTOPHERLL
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Recommend Dealer
Yes

June 12, 2023

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There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no More

by Nav Athwal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Gutshall

Jun 14, 2023

Niello Acura responded

We apologize for the confusion, Nav! We're glad to know that Robert was able to clear up any discrepancies in a professional manner. Thank you for trusting us with you vehicle and please let us know if there is anything we can assist you with in the future!

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