Brian Foltz | Page 5

Brian, the service advisor was very friendly and straightforward. Had to leave my truck overnight to get a diagnostic which showed my Electronic Power Steering (EPS) needs replacing. This seems to b straightforward. Had to leave my truck overnight to get a diagnostic which showed my Electronic Power Steering (EPS) needs replacing. This seems to be an issue with 2018 Dodge Ram 1500 and nationwide had a recall on some vehicles. My VIN number said my vehicle was not included in the recall which is ironic given the fact that I have the exact problem with the steering wheel locking up as well. I believe the recall needs to be reevaluated to see if more lots/ VINs may have been overlooked and not included in the recall given the fact that Dodge knows this has been a problem that other drivers have encountered as well with the same year of production as mine. The cost is over $4,000 to fix, leaving the consumer with a bill the company should be liable to replace. Diagnostic fee of nearly $300 is still required for you to pay even if you decline the service. On another note, Brian was great and kept in contact via phone and text and I would recommend him for a service advisor. More

by reggiesylve Verified Customer Verified Customer

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Good 1. ?Great ?2.?Excellent ?3.?Fantastic ?4.?Wonderful ?5.?Outstanding ?6.?Superb ?7.?Amazing ?8.?Impressive ?9.?Solid ?10.?Positive ?11.?Favorable ?12.?Exc ?Great ?2.?Excellent ?3.?Fantastic ?4.?Wonderful ?5.?Outstanding ?6.?Superb ?7.?Amazing ?8.?Impressive ?9.?Solid ?10.?Positive ?11.?Favorable ?12.?Exceptional ?13.?Terrific ?14.?Remarkable More

by Caldwell.studio2018 Verified Customer Verified Customer

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Very friendly customer service, nice and quick not to long wait, alway keep you posted long wait, alway keep you posted More

by andyle75 Verified Customer Verified Customer

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Fast repair, great communication Nice to have truck washed when I picked it up Surprised washed when I picked it up Surprised More

by Michael.porch Verified Customer Verified Customer

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Faster than expected an great communication Very professional, detailed, very clean, and knowledgeable. Will definitely be back for all my services professional, detailed, very clean, and knowledgeable. Will definitely be back for all my services More

by rominp32 Verified Customer Verified Customer

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Brian did an excellent job of keeping me informed and getting the job done for me. One suggestion get better coffee in the waiting lounge. getting the job done for me. One suggestion get better coffee in the waiting lounge. More

by CSCS Verified Customer Verified Customer

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Fast friendly service Little wait time for my service to my Jeep. Walked right in and was meet at my Jeep for help. my Jeep. Walked right in and was meet at my Jeep for help. More

by dkeel0408 Verified Customer Verified Customer

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Went in for an oil change and received great service and done within an hour done within an hour More

by sirearlthe3rd Verified Customer Verified Customer

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Attentive and communicated well Great overall service. Would come back again. Drop off and pick up were easy Would come back again. Drop off and pick up were easy More

by brandylburton Verified Customer Verified Customer

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A great experience. Since Brian has been there I only work with him and he really goes out of his way to deliver excellent service. Since Brian has been there I only work with him and he really goes out of his way to deliver excellent service. More

by andre32 Verified Customer Verified Customer

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