Brian Hackenberg | Page 14

Jeep Grand Cherokee Our sales rep and his manager were very helpful and knowledgeable. They made sure I was in the right Jeep, the one I really wanted for the right pric Our sales rep and his manager were very helpful and knowledgeable. They made sure I was in the right Jeep, the one I really wanted for the right price. Great customer service! More

Report | Print

Seven Cars and Counting The pleasure is always our's! We buy a car about every other year from the fine folks at Carl Burger Dodge. Allow me to name drop... Jack F., Brian H. The pleasure is always our's! We buy a car about every other year from the fine folks at Carl Burger Dodge. Allow me to name drop... Jack F., Brian H., David F., Fernando V., and J. J. Carr. The sales/finance team that made our '18 Challenger Hellcat Widebody happen! My wife and I always look forward to going to the dealership for a car, for service or just to say "hi!' We have loved them since 1999. Excellent product, service, and sincere customer appreciation. MOPAR Rules!! 😍 More

Report | Print

The sale Don’t expect too much after the sale is made because you’ll be lucky if the receptionist can transfer you to the correct department and if she does yo Don’t expect too much after the sale is made because you’ll be lucky if the receptionist can transfer you to the correct department and if she does you’ll have to leave a message. They are very attentive until they make the sale. It’s all downhill from there. Brian is the only one that really seemed to take pride in the dealership and his job. More

by newjeepowner Verified Customer Verified Customer

Report | Print

Dealership Review Arturo Camarena and Brian Hackenberg provided my wife and I great customer service. We didn’t feel pressured and gave us the best deal possible. Sonn Arturo Camarena and Brian Hackenberg provided my wife and I great customer service. We didn’t feel pressured and gave us the best deal possible. Sonny Kareem the finance guy also provided us great customer service. Again, I want to give Arturo Camarena kudos for showing us the car and providing good customer service. More

Report | Print

Could not close on a deal, but We enjoyed our experience with Roger Cox at Carl Burger, even though we couldn't close on a deal. Roger was very knowledgeable and treated us with out We enjoyed our experience with Roger Cox at Carl Burger, even though we couldn't close on a deal. Roger was very knowledgeable and treated us with outstanding manners, which it is somewhat hard to find in this industry; he was very patient with us and our toddler and took his time with us even when he sensed we were not going to get a deal, and spending time us would keep him from addressing other customers. More

Report | Print

Carl Burger Ram Truck purchase The sales and finance department was great. This was the best experience I’ve had buying a car. Daniel Santamaria and Brian Hackenberg were very helpf The sales and finance department was great. This was the best experience I’ve had buying a car. Daniel Santamaria and Brian Hackenberg were very helpful and the process was great. I was in and out in less than 2 hours!! I give both of them 5 stars!! More

Report | Print

Thanks! Everyone at Carl Burger was very helpful. They walked me through the process and made sure I felt comfortable along the way. Everyone was especially f Everyone at Carl Burger was very helpful. They walked me through the process and made sure I felt comfortable along the way. Everyone was especially friendly and welcoming! More

by Stefanie615 Verified Customer Verified Customer

Report | Print

Pre-owned Jeep Great service. Quick transaction and friendly service. Arturo was attentive, answered questions, and kept the experience light and pressure-free. Lots Great service. Quick transaction and friendly service. Arturo was attentive, answered questions, and kept the experience light and pressure-free. Lots of selection and great atmosphere More

Report | Print

Great, friendly service for my Jeep Grand Cherokee Purchase My wife and I came here to look at the 2018 Jeep Grand Cherokee. Carlos H. was very knowledgeable, friendly, and patient in showing us various trims My wife and I came here to look at the 2018 Jeep Grand Cherokee. Carlos H. was very knowledgeable, friendly, and patient in showing us various trims to help us establish a range of options for us to consider. Once we selected a car with the features we wanted, we worked with Brian H. to negotiate a great deal on a 36mo lease. Brian was open and receptive to our requests throughout the negotiation process. He was a great listener and responded rationally. We dealt with him openly and honestly and he certainly reciprocated. Fernando V. in finance was also organized and knowledgeable. Car buying is such a lengthy process so his clear and concise approach was greatly appreciated. Most importantly, my wife and I thrilled with our new 2018 Jeep Grand Cherokee Limited. Thanks, Team DCJR! More

by tyler.aub Verified Customer Verified Customer

Report | Print

Friendly and uncomplicated From the moment my husband and I got to the dealership, everyone was attentive and knowledgable without making us feel pressured. We spent the first p From the moment my husband and I got to the dealership, everyone was attentive and knowledgable without making us feel pressured. We spent the first part of our day at other dealerships around San Diego but once we got to Carl Burger, we just felt like we were in such better hands. Really positive experience with a solid group of guys. More

Report | Print