Brian Ingram | Page 19

Recall notice Had a very nice experiance at Racine Honda very fast service and the people really seemed to know what they are talking about. Thanks a lot Had a very nice experiance at Racine Honda very fast service and the people really seemed to know what they are talking about. Thanks a lot More

by Accord Verified Customer Verified Customer

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Incomplete I paid for a premium oil change and a tire rotation that I suspect they did not do. They didn’t bother to check the air pressure on my tires and my lo I paid for a premium oil change and a tire rotation that I suspect they did not do. They didn’t bother to check the air pressure on my tires and my low pressure light was on. They also did not set my TPMS to calibrate after “rotating” my tires. This place just gets worse and worse with each visit. I see why people go to Milwaukee and Kenosha for their Honda Products. More

by Honda 4 Life? Verified Customer Verified Customer

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All else is good at 63k Went in for an airbag recall. And asked to check the rest of vehicle. No issues. Would have thought so etching would have popped up. Went in for an airbag recall. And asked to check the rest of vehicle. No issues. Would have thought so etching would have popped up. More

by oehoac Verified Customer Verified Customer

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Fantastic Service My service was fantastic at Racine Honda. They told me the partz would come in after 2 days and they came right on time. I booked my appointment for t My service was fantastic at Racine Honda. They told me the partz would come in after 2 days and they came right on time. I booked my appointment for the next week, had a pleasant chat with the service man (forgot his name) when I arrived and was directed to the seating room. Was there for less than an hour. By far ky shortest service appointment! They even cleaned up my car and gave me a paint pen as well. Will definitely come back here again for service. More

by FireStorm3719 Verified Customer Verified Customer

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Great service! Service was awesome and quick. Love the reception area, just wish someone had made me popcorn because I really wanted it . Some guy who was really n Service was awesome and quick. Love the reception area, just wish someone had made me popcorn because I really wanted it . Some guy who was really nice tried to sell me a car . Had he brought popcorn I would have been more persuaded. More

by wmaeso Verified Customer Verified Customer

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great Just needed an oil change. Very one was nice and the price was great. I will defiantly bring my car back again. Thanks for fitting me in. Just needed an oil change. Very one was nice and the price was great. I will defiantly bring my car back again. Thanks for fitting me in. More

by MENAREK3 Verified Customer Verified Customer

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Racine Honda sefvice I am not a regular customer but they treated me very well and I would highly recommend their service department. They were very knowledgeable and did I am not a regular customer but they treated me very well and I would highly recommend their service department. They were very knowledgeable and did exactly what was needed. More

by orty5 Verified Customer Verified Customer

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A good dealership overcomes challenges We purchased what was supposed to be a textbook perfect used car from Racine Honda. One owner, all maint done at the dealer, new brakes, new tires. Bu We purchased what was supposed to be a textbook perfect used car from Racine Honda. One owner, all maint done at the dealer, new brakes, new tires. But for some reason the car kept dying when my octogenarian parents coasted...into stop signs, up to slow traffic, etc. The service department was fantastic. Everyone I talked to from Brian, the service manager, to Zack and Sam, as well as Nicole and Chuck, were kind, professional and helpful. After keeping the car for a week to identify the problem, they fixed it. We thought. Long story short, the car died again several months later on the freeway! With the help of service manager, Brian, we decided it needed to be replaced. I spoke with sales manager, Victor, our original salesman, Jesse (the best!), Gracie, and sales GM Doug and we were able to get my parents into a 3 year lease of a new vehicle. Thanks to Amos in financing for walking us through that and Tyler for explaining the car’s features! I even had a chance to sit down and talk to the dealer GM, Matt, who was exceptionally helpful. We had a rotten situation, and thankfully no one was hurt, but the “customer focus” of every single person we spoke with was simply outstanding. They took what could have been a horrible experience and really went away very satisfied customers. More

by Cookies Verified Customer Verified Customer

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Quick fix! I went in due to low tire pressure. In a timely manner, they found the problem, noted it was under warranty, and fixed it in under an hour. I didn't I went in due to low tire pressure. In a timely manner, they found the problem, noted it was under warranty, and fixed it in under an hour. I didn't even have to ask about a warranty; they came back to me and said, "It's done and it was free." Can service get better than this? Thank you! More

by HeatherV Verified Customer Verified Customer

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Great fast Fast service, to the point, fair pricing. Explained all work before completing any. Checked all parts of my van and topped off all fluids. Thank you Fast service, to the point, fair pricing. Explained all work before completing any. Checked all parts of my van and topped off all fluids. Thank you More

by j.stromski Verified Customer Verified Customer

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