Brian Ingram | Page 20

Fantastic Scheduled regular maintenance, oil change, tire rotation, multi-point inspection, plus having problems with my windows and running boards. Showed up a Scheduled regular maintenance, oil change, tire rotation, multi-point inspection, plus having problems with my windows and running boards. Showed up at my scheduled time and greeted me immediately! Very polite and professional and clean! Maintenance work was completed in no time. Plus they were able to pinpoint the other problems and fix them in a short amount of time. No problems, since! Thank you, team! More

by correne6 Verified Customer Verified Customer

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Oil change, tire rotation and transmission fluid change. The service group was very efficient, very friendly and helpful. Things were done quickly and done well in on time. I was grateful. Greg Anderegg The service group was very efficient, very friendly and helpful. Things were done quickly and done well in on time. I was grateful. Greg Anderegg More

by Ganderegg Verified Customer Verified Customer

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Fix the recall, without any problems The service department did a great job, with fixing my recall. My husband and I get all the service we need for your cars at Honda in Racine. Very hap The service department did a great job, with fixing my recall. My husband and I get all the service we need for your cars at Honda in Racine. Very happy with their services. More

by kidmd97 Verified Customer Verified Customer

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They did what they could with the problem I had The service dept was great, they did what they could with the problem I had. The issue is I can never get the doors to for them what they do for me! The service dept was great, they did what they could with the problem I had. The issue is I can never get the doors to for them what they do for me! More

by JanieGirl Verified Customer Verified Customer

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Service I had a battery light go on when I called to see if there was availability to have my vehicle serviced. When I got there I was told what they thought I had a battery light go on when I called to see if there was availability to have my vehicle serviced. When I got there I was told what they thought the problem was and how much it would be. When I asked about another service, I was given a quote. It was for a transmission service. When I asked if it was the whole service, Brian told me no and that there was actually 3 different things that should be done. However he was only going to do what I asked for. Which surprised me because usually the common theme is that an up sell for service is what I expected. This was not the case. I was pleased that he cared about what I could afford and not what he wanted to sell to me. He also saw that I had a recall for the vehicle which was also taken care of. Overall, I ended up paying over $1200 and had 5 different things fixed. Super happy with everything. Well done!! More

by trogdor1076 Verified Customer Verified Customer

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Happiness Brian..the general manger is exceptional. I am a loyal customer because of him. He got me quickly and on time. The women in the business office was ni Brian..the general manger is exceptional. I am a loyal customer because of him. He got me quickly and on time. The women in the business office was nice. More

by Nooooo Verified Customer Verified Customer

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Installed roof tack Great experience, would recommend to anyone! Service was fast. They said it would take 3 hours originally and I was out in an hour! They were frien Great experience, would recommend to anyone! Service was fast. They said it would take 3 hours originally and I was out in an hour! They were friendly and helpful. More

by RJ Amann Verified Customer Verified Customer

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Extremely disappointed Routine maintenance on pilot. Paid almost $900. Technician left greasy handprints on hood. I presented a coupon mailed to me by Honda with assurance Routine maintenance on pilot. Paid almost $900. Technician left greasy handprints on hood. I presented a coupon mailed to me by Honda with assurance that it would be applied as well as commitment that she would search for additional coupon; no coupons were applied. The impression received was that when I did not authorize the almost $2000 in repairs; service associate no longer had time for me. As a long time repeat customer, I am thoroughly disappointed and will be seeking service elsewhere. More

by Ann Verified Customer Verified Customer

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Window Motor Had a window motor replaced on my "certified" inspected 2016 CR-V that was missed on the dealer (Milwaukee dealer) inspection. Makes me wonder whatel Had a window motor replaced on my "certified" inspected 2016 CR-V that was missed on the dealer (Milwaukee dealer) inspection. Makes me wonder whatelse was missed. I'm glad Racine checks better than Milwaukee! More

by lad7847 Verified Customer Verified Customer

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I was in for a oil change Very great experience. Nice waiting area with tv and magazines. They took my car right away and it was done in a timely fashion. Even washed it for me Very great experience. Nice waiting area with tv and magazines. They took my car right away and it was done in a timely fashion. Even washed it for me as a bonus. More

by Marymuffet Verified Customer Verified Customer

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